ER Specialist

C&C Group; Glasgow; On-site; GBP 42,000 - 64,000; Full time

Job summary

C&C Group plc is seeking an Employee Relations Specialist to join its UK & Ireland HR team. You will guide managers through complex ER cases, champion compliant practices, and develop policies to mitigate risk across the organisation.

Working with HR Business Partners, you’ll drive continuous improvement, support organisational change initiatives including TUPE and redundancy programs, and provide trusted, pragmatic advice across the business while upholding employment legislation and company

Qualifications

• Specialist employment relations knowledge in a fast-paced environment.
• Proven ability to support high volume ER case management.
• Experience handling complex, high risk and sensitive ER matters.
• Applied knowledge of UK & Irish employment legislation.
• Experience supporting restructuring, redundancy, changing contractual terms & TUPE.
• Experience managing employment tribunals and WRC proceedings.
• Ability to build trusted relationships with key stakeholders.
• Collaborative, pragmatic and risk-aware.
• Excellent communication and attention to detail.

Responsibilities

• Provide accurate and consistent advice to managers on a range of employee relations matters.
• Take ownership of casework from initial report through to completion, coaching managers to achieve good solutions.
• Minimise risk to the organisation by ensuring employee relation practices align with legislation and company policies.
• Provide direct and in person support for complex and high risk cases where necessary.
• Support HR Business Partners with Organisational change projects including reorganisation, redundancy and TUPE programmes.
• Develop guidance and internal resources to support managers and the wider organisation in the application of policies and procedures.
• Identify risks and instances of noncompliance with the organisation's policies and procedures addressing this directly or escalating issues as appropriate.

Skills

Employee relations

Case management

Policy development

Stakeholder management

Coaching & training

UK & Ireland law

Job description

C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.

About the Role

In this role, you will be working as part of a collaborative team of ER Specialists supporting the diverse organisational functions within the C&C Group plc across the UK and Ireland. The ER Specialist will champion best practices and foster positive employment relationships between our colleagues and the organisation through inclusive, proactive and pragmatic employee relation practices including organisational policies and procedures.

An expert in the wide range of legal provisions that apply across the UK & Ireland in managing employee relations, ensuring the continuous development of policies and procedures to maintain compliance with employment legislation. Harness trusted relationships with people managers across the organisation, providing confident advice on the resolution of employee relation matters in end to end case management.

Accountable for communicating key legislative changes to people managers, supporting their development through coaching and the facilitation of training enhancing capability and minimising risk. Contribute to a culture of continuous improvement working closely with the HR Business Partnering Team and other HR Functions, focusing on partnership, delivery and shared learning.

Key Responsibilities

Employee Relations Case Management

• Provide accurate and consistent advice and guidance to managers across a range of employee relations matters.
• Take ownership of casework from initial report through to completion, coaching managers to achieve good solutions.
• Minimise risk to the organisation by ensuring employee relation practices are accordance with legislation and company policies whilst balancing operational requirements.
• Provide direct and in person support for complex and high risk cases where necessary.

Organisational Change

• Support HR Business Partners with Organisational change projects including; reorganisation, redundancy and TUPE programmes.
• Provide guidance to ensure the organisation engages in meaningful consultation with colleagues and compliance with legislative requirements.
• Aligned to the HR Strategy, support other key projects within the wider HR Team.

Policies and Procedures Development

• Contribute to the development, engagement and implementation of policies and procedures to support the organisations compliance with external legislation and regulations.
• Responsible for maintaining and revising current documentation including; policies, procedures, contracts and guidance that pertains information relating to employment legislation.
• Develop guidance and internal resources to support managers and the wider organisation in the application of policies and procedures.
• Identify risks and instances of noncompliance with the organisation's policies and procedures addressing this directly or escalating issues as appropriate.

Internal Relationship Engagement

• Build effective working relationships within the internal stakeholders, delivering high-quality professional services.
• Coach and support managers in all aspects of people management including; performance management, disciplinary, absence management, capability and grievance processes to ensure compliance to both company policy and employment legislation as well as mitigate risk.
• Adopt a continuous improvement approach and encourage managers to identify and implement key learnings and improvements.
• Host regular stakeholder engagement conversations with key business functions to discuss HR metrics, trends and current employee relations matters.
• Contribute to the development and facilitate people management training enhancing capability and knowledge.
• Build collaborative relationships with HR Business Partners, identifying trends within their organisational areas and providing timely updates on high risk and sensitive matters.

External Relationship Management

• Liaise with ACAS, WRC, Employment Tribunal and/or external legal counsel regarding dispute resolution matters, collaborating with HR Business Partners and Stakeholders at each stage of the process.
• Collaborate with third party providers such as Occupational Health and other medical services to support Manager in seeking information and guidance.

Documentation, Data and Analysis

• Maintain accurate up to date records on all employee relations matters within the case log.
• Accurate administration and recording of documentation to support employee relation case work.
• Support the review and analysis of key ER metrics

Legislative Expertise

• Keep abreast of changes to UK and Irish employment legislations and best practice supporting the organisation to maintain legal compliance and enhance the employment relationship.
• As a subject matter expert, share knowledge during interactions with Managers and contribute to distributing key legislative updates to the wider organisation.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Develop and maintain an understanding of relevant technology, external regulation and industry best practices through ongoing education, attending conferences, and reading specialist media.

About You

• Specialist employment relations knowledge within a fast-paced environment.
• Proven ability of supporting high volume employee relation case management.
• Experience handling complex, high risk and sensitive employee relations matters.
• Applied knowledge of UK & Irish employment legislation.
• Experience supporting restructuring, redundancy, changing contractual terms & TUPE.
• Experience managing employment tribunal and WRC proceedings.
• Experience managing small-medium HR projects and working collaboratively with colleagues in a center of excellence/shared service environment.
• Ability to build trusted relationships with key stakeholders
• Collaborative specialist able to work as within a team environment
• Pragmatic, able to assess risk and provide pragmatic solutions
• Skilled in managing high volumes of employee relations matters and prioritizing focus
• Excellent communication and influencing skills with strong attention to detail
• Curious, question the norm and seek to proactively improve practices

About us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the C&C Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.

C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles.

C&C Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.