ER Operations Specialist — Hybrid Coaching Leaders

Asda; Leeds; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading grocery retailer in Leeds is seeking an Operations Specialist in Employee Relations. The role involves providing expert guidance to line managers on ER cases, maintaining records, and managing stakeholder relationships. The successful candidate will work in a hybrid model, balancing office days with remote work, and will receive an attractive benefits package, including a discretionary company bonus and employee discounts.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount in store and online

Free access to wellbeing services

Excellent parental leave policies

Qualifications

• Experience managing complex employee relations cases.
• Sound judgment and empathy in assessing risks.
• Ability to provide excellent customer service.

Responsibilities

• Provide expert employee relations advice to line managers.
• Undertake stakeholder management related to cases.
• Maintain comprehensive records of ER interactions.

Skills

Knowledge of employment legislation

Employee relations expertise

Coaching and mentoring

Education

CIPD qualified/part qualified (Level 5 and up to 7)

Job description

A leading grocery retailer in Leeds is seeking an Operations Specialist in Employee Relations. The role involves providing expert guidance to line managers on ER cases, maintaining records, and managing stakeholder relationships. The successful candidate will work in a hybrid model, balancing office days with remote work, and will receive an attractive benefits package, including a discretionary company bonus and employee discounts.