ER Officer within HR

Dianaduggan; Telford; Hybrid; GBP 27,552 - 37,195; Full time

Job summary

A telecoms sector company is looking for an Employee Relations Officer to join its HR team. The role involves providing full ER support and acting as the first point of contact for HR enquiries. Candidates should have a CIPD Level 5 or equivalent experience and be capable of managing ER cases in a fast-paced environment. The contract is for 6 months with a hybrid work model involving attendance at the Telford office.

Qualifications

• Qualified or working towards CIPD Level 5.
• Experience in HR and employee relations case management.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide comprehensive advice on policies and procedures.
• Prepare ER and HR related reports.
• Manage a portfolio of ER cases.

Skills

Employee relations case management

Drafting HR policies

Advising on HR policies

Data governance

Education

CIPD Level 5 or equivalent

Job description

Our client, based within the telecoms sector is looking for an Employee Relations (ER) Officer to join their HR (Human Resources) team.

You will provide full ER support service within the HR team and to internal and external customers. You will act as a first point of contact for ER and HR enquiries and contribute to and support on strategic HR projects.

Role: ER Officer within HR

Start Date: ASAP
ContractLength: 6 months (with possible extension)
Location: hybrid– 1/2 days a week in either Irlam or Telford office
Rate: £20-27 per hour
Pay framework: inside IR35 – Umbrella Company

Responsibilities

• Respond to all employee and manager queries relating to policies and procedures and provide comprehensive advice
• Prepare ER, and where needed HR related reports
• Draft outcome letters and HR policies
• Manage a portfolio of ER cases, at various levels. This includes performance improvement processes and absence management cases.
• Give advice and support to department managers on various ER and HR policies and processes
• Track and respond to queries and cases.
• Assess workplace situations and evaluate information and draw accurate observations in relation to a case or situation and complete risk identification and assessment against each case and ensure that this is managed accordingly
• Contribute to HR data governance
• Update to relevant HR systems
• Identify opportunities for continuous process improvement within the team
• Provide support to the wider HR team as and when required and respond to HR Operations queries

Requirements

• Qualified or working towards a CIPD Level 5 or have equivalent experience
• Experience of HR and employee relations case management
• Experience of working within a fast-paced environment with different departments

Don’t delay, apply today!