ER Case Investigator

ARM; Tyseley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading talent acquisition consultancy is seeking an ER Case Investigator for a 6-month contract based in Birmingham. The role involves leading investigations into employee relations matters, ensuring compliance with legal standards, and advising management on sensitive issues. Candidates should have solid experience in employee relations, excellent communication skills, and a strong knowledge of employment law. This is an outside IR35 role offered at £450 per day.

Qualifications

• Solid experience in Employee Relations, with direct exposure to investigations.
• Strong knowledge of employment law and best practice ER processes.
• Excellent communication and interviewing skills.

Responsibilities

• Leading impartial investigations into employee relations matters.
• Gathering evidence through interviews and documentation.
• Advising leaders on outcomes while balancing legal compliance.

Skills

Employee Relations experience

Knowledge of employment law

Excellent communication skills

Analytical thinking

Calm under pressure

Job description

ER Case Investigator

Birmingham

6 Month Contract

£450 Per day (Umbrella)

ARM are delighted to be supporting one of our clients with the recruitment of an ER Case Investigator on an initial 6 month basis.

What you'll be doing:

• Leading impartial investigations into employee relations matters such as misconduct, grievances, harassment, discrimination, and disciplinary issues.
• Gathering evidence through interviews, documentation, and analysis – and presenting findings clearly and accurately.
• Partnering with HR, managers, legal teams and Counter Fraud team to ensure cases are handled with fairness and consistency.
• Advising leaders on outcomes and next steps, balancing legal compliance with a strong people‑first approach.
• Maintaining meticulous records and ensuring processes meet regulatory and best practice standards.
• Contributing to continuous improvement in ER policies, training, and culture.
• May be required to attend Employment Tribunals.

About you:

• Solid experience in Employee Relations, with direct exposure to investigations.
• Strong knowledge of employment law and best practice ER processes.
• Excellent communication and interviewing skills – can build rapport while staying impartial.
• A keen eye for detail, analytical thinking, and the ability to remain calm under pressure.
• Resilience, discretion, and confidence in handling sensitive and complex issues.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.