ER Case Investigator

Advanced Resource Managers Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment consultancy is seeking an ER Case Investigator for a 6-month contract in Birmingham. The successful candidate will conduct investigations into employee relations matters, ensuring compliance with employment law and company policy. Strong experience in Employee Relations and excellent communication skills are essential. This role offers a competitive rate of £450 per day through an umbrella company.

Qualifications

• Solid experience in Employee Relations, with direct exposure to investigations.
• Strong knowledge of employment law and best practice ER processes.
• Excellent communication and interviewing skills - can build rapport while staying impartial.

Responsibilities

• Leading impartial investigations into employee relations matters such as misconduct and grievances.
• Gathering evidence through interviews and presenting findings clearly.
• Advising leaders on outcomes and maintaining meticulous records.

Skills

Employee Relations experience

Communication skills

Analytical thinking

Attention to detail

Discretion

Job description

ER Case Investigator

Birmingham

6 Month Contract

£450 Per day (Umbrella)

ARM are delighted to be supporting one of our clients with the recruitment of an ER Case Investigator on an initial 6 month basis.

The ER Case Investigator will be the trusted point of contact when situations escalates. From misconduct to grievances, they'll conduct investigations that are detailed, professional, and aligned with employment law and company policy.

What you’ll be doing:

• Leading impartial investigations into employee relations matters such as misconduct, grievances, harassment, discrimination, and disciplinary issues.
• Gathering evidence through interviews, documentation, and analysis - and presenting findings clearly and accurately.
• Partnering with HR, managers, legal teams and Counter Fraud team to ensure cases are handled with fairness and consistency.
• Advising leaders on outcomes and next steps, balancing legal compliance with a strong people-first approach.
• Maintaining meticulous records and ensuring processes meet regulatory and best practice standards.
• Contributing to continuous improvement in ER policies, training, and culture.
• May be required to attend Employment Tribunals.

About you:

• Solid experience in Employee Relations, with direct exposure to investigations.
• Strong knowledge of employment law and best practice ER processes.
• Excellent communication and interviewing skills - can build rapport while staying impartial.
• A keen eye for detail, analytical thinking, and the ability to remain calm under pressure.
• Resilience, discretion, and confidence in handling sensitive and complex issues.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.