EPR Transformation and Adoption Project Manager

NHS; United Kingdom; Hybrid; GBP 55,000 - 63,000; Full time

Job summary

A healthcare organization is looking for a Project Manager to lead the Electronic Patient Record programme across Norfolk and Waveney, engaging with clinicians and staff to drive improvements. The role demands substantial experience in project management and offers flexible working options. Competitive salary and various employee benefits are included.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free 24-hours confidential counselling support

Qualifications

• Significant senior experience in project/programme management delivery in the NHS.

Responsibilities

• Support the EPR programme in leading workstream and managing relationships.
• Lead the development of User Acceptance Testing Plan and cutover plan.

Skills

Empathy and rapport-building

Organizational and project management skills

Education

Accredited project management qualification (e.g. APM, Prince2)

Masters level qualification or equivalent experience

Job description

Job Summary

We have embarked on a programme to implement a single Electronic Patient Record (EPR) as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney; James Paget University Hospitals NHS Foundation Trust (JPUH), Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) and The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH). This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well‑being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long‑term strategic goals, ensuring a high standard of patient care and safety for our diverse communities. The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post‑modern healthcare system. The Transformation and Adoption workstream oversees several vital sub‑projects, including leadership and culture, communications and engagement, organisational readiness, cutover, benefits realisation, process design, end‑user training and User Acceptance Testing.

Responsibilities

• Support the EPR programme in leading the allocated workstream and associated sub‑projects and managing the complex environments and relationships within the Trusts, which will benefit from a centrally coordinated approach due to their complexity and scope.
• Lead the development and execution of a detailed User Acceptance Testing Plan, ensuring alignment with overall programme milestones and objectives.
• Lead the development and execution of a detailed cutover plan, ensuring alignment with overall programme milestones and objectives.

Qualifications – Essential

• Accredited project management qualification (e.g. APM, Prince2, Managing Successful Programmes or equivalent) and significant senior experience in project/programme management delivery with evidence of leading and managing improvement projects in the NHS.

Qualifications – Desirable

• Masters level qualification or equivalent experience.

Experience – Essential

• Specialist knowledge, practical application and experience in change management, cost improvement, modernisation, service redesign, facilitation, and successful implementation of service improvements at a senior level.
• Project and Programme management with evidence of leading and delivering major improvements.

Skills – Essential

• Ability to empathise and build rapport with clinicians, front‑line staff, managers and others, to influence, motivate and engage them into adopting new ways of working to improve service delivery.
• Organisational and project management skills, with the ability to influence and build positive and productive relationships at all levels.

Attitude – Essential

• Commitment and drive to deliver and continually improve the Digital Health Programme.
• Able to deal with frequent interruptions requiring changes within work patterns and be flexible and adaptable.
• Effective role model, demonstrating the Collaborative's values of QEHKL's Living our values, NNUH's PRIDE values and JPUH's CARER values.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi‑faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Contract Details

• Band 8a
• Salary £55,690 to £62,682 a year pa pro rata
• Fixed term – 5 months
• Full‑time, Flexible working, Home or remote working, Compressed hours
• Reference number 234-25-00-TA-PM
• Date posted 17 October 2025
• Job location: Norfolk County Hall, Martineau Lane, Norwich, NR1 2UA

Employer

Norfolk and Norwich University Hospital, Norfolk County Hall, Martineau Lane, Norwich, NR1 2UA.

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be carried out and the role requires a criminal record certificate.