EPR Support Analyst

Jago Consultants; Manchester; On-site; GBP 34,000 - 38,000; Full time

Job summary

A leading packaging solutions provider based in Manchester seeks an EPR Support Analyst to manage IT systems and support staff. The ideal candidate has experience with SQL Server, MS Dynamics, and IT security. This role offers a salary between £34,000 and £38,000, working 40 hours weekly within a collaborative team.

Benefits

Bonus potential

Team collaboration

Flexible working hours

Qualifications

• Experience with MS SQL Server at Administrator level.
• Familiarity with MS Dynamics Business Central is a plus.
• Capability to manage cyber security software and hardware.

Responsibilities

• Aid in the installation and development of MS Dynamics Business Central.
• Support staff with Microsoft Office 365 software.
• Manage the virtual server farm and support IT security policies.

Skills

MS SQL Server 2016

MS Visual Studio

Microsoft Office 365

Understanding TCP/IP, DNS, DHCP

Knowledge of 3CX VOIP systems

Tools

MS Dynamics Business Central

MS Visual Basics for Access

Windows Server 2016

Job description

Job Description

EPR Support Analyst needed based in Manchester. Our client is a world-leading packaging supplier of climate packaging solutions to manufactures in a wide variety of industries. The successful candidate will have experience SQL Sever and ideally a manufacturing background. You will be working in a fast-moving environment and will reporting to the Operations Manager.

Position Overview

• To maintain and aid in implication of MS Dynamics Business Central ERM
• To maintain the company in-house developed MS Access and SQL Server Database
• To maintain the companies computer hardware and software
• To maintain the companies Virtual Server Farm
• To maintain the companies network and peripherals
• To maintain all user Active Directory accounts and Office 365 accounts
• To maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam Software
• To manage 3rd party supplier relationships
• To maintain the companies 3CX VOIP telephone system

Position Responsibilities

• Aid in the Installation and Development of MS Dynamics Business Central
• Support all company staff in the use of Microsoft Office 365 based software
• Resolve, escalated to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they arise
• Manage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCP
• Installation and management of Printers and other peripherals
• Manage all Virtual Servers and PC’s running in VMWare
• Manage the Cyber Security software and hardware including DrayTek, Ubiquiti Dream Machine and RDP Guard
• Work within company IT Security policies

Position Requirements

• MS Dynamics Central Business (Up to Developer Level) – not essential
• MS Visual Studio (Up to Developer Level)
• MS SQL Server 2016 (Administrator Level)
• MS Visual Basics for Access (Up to Developer Level)
• Terminal Services Server (User / Management Level)
• Fully Understands TCP / IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting
• Ability to install new software within Terminal Services
• Ability to install new operating systems and maintain Upgrades and Updates, both PC and Server
• Experience supporting Microsoft Office Software to all levels
• Knowledge of VOIP telephone systems in particular 3CX
• Knowledge of Microsoft Exchange and Office 365 Email

Position Remuneration

• Salary £34,000 – £38,000 (DOE)
• Bonus Potential
• 40 Hours per week / Monday – Thursday 8am – 17 : 00pm / Friday 8am – 16 : 10pm.