Environmental Support & Enforcement Officer

Waste Investigations Support & Enforcement Ltd; Manchester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Uniform provided

Training provided

28 days annual leave

Overtime opportunities

Recognition & progression

Job summary

Waste Investigations Support & Enforcement (WISE) is recruiting Environmental Enforcement Officers for foot patrol roles across urban areas. The position is full-time and based in Manchester, with work outdoors during day shifts and a focus on enforcing environmental rules.

The job involves interacting with the public, identifying offences, issuing Fixed Penalty Notices, and recording evidence. A professional, calm approach and independence are essential for success.

Qualifications

• Strong communication skills and a professional manner.
• Resilience and ability to handle challenging conversations calmly.
• Comfortable working outdoors in all weather conditions.
• Basic IT skills and accurate evidence recording.
• Reliable, proactive and detail-focused.
• Ability to work independently and follow procedures.

Responsibilities

• Patrol on foot across busy town centres and residential streets.
• Observe offences such as littering, dog fouling and fly-tipping.
• Approach offenders professionally to explain offences and issue FPNs.
• Educate the public on environmental responsibilities.
• Record evidence, statements and reports accurately.
• Work independently with support from the enforcement team.

Skills

Strong communication skills

Resilience

Outdoor work

IT skills (report writing)

Detail-oriented

Independence

Driving licence (preferred)

Job description

Location: Manchester City Council
Pay rate: £13.75per hour
Hours: Full-time, 40 hours per week (Mon-Fri)

About the Role

We're recruiting confident, professional individuals to join our team as Environmental Enforcement Officers. This is a front-line, on-the-ground role where you'll spend your working day on foot patrol, identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
• Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
• Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
• Educating members of the public on their environmental responsibilities
• Accurately recording evidence, statements and reports using provided systems
• Working independently while remaining supported by a wider enforcement team and management

You'll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We're Looking For

• Strong communication skills and a confident, professional manner
• Resilience and the ability to handle challenging conversations calmly
• Comfortable working outdoors in all weather conditions
• Basic IT skills (report writing)
• Reliable, proactive and detail-focused
• Ability to work independently and follow procedures
• A driving licence is preferred but not essential

What We Offer

• £13.75per hour, full-time permanent contract
• 40 hours per week, Monday-Friday shifts between 8am-6pm
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Recognition schemes and progression opportunities