Environmental Support & Enforcement Officer

Waste Investigations Support & Enforcement (WISE); Manchester; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

£13.75 per hour

40 hours per week

28 days annual leave

Pension scheme

Full uniform and training provided

Overtime opportunities

Progression opportunities

Job summary

Waste Investigations Support & Enforcement (WISE) is hiring Environmental Enforcement Officers in Manchester. This frontline role involves foot patrols, identifying offences and issuing Fixed Penalty Notices to the public. You'll work outdoors, often independently, with a wider enforcement team for support.

We offer £13.75 per hour, 40 hours per week, Monday to Friday, 28 days leave, pension, uniforms and training, plus overtime opportunities and progression schemes.

Qualifications

• Strong communication and professional demeanour.
• Resilience and calm handling of difficult conversations.
• Willingness to work outdoors in all weather.
• Comfortable working independently with minimal supervision.
• Basic IT/report writing skills.

Responsibilities

• Begin each shift on foot patrol in busy town centres and streets.
• Identify offences such as littering, dog fouling, fly-tipping; issue Fixed Penalty Notices.
• Educate the public on environmental responsibilities and regulations.
• Record evidence and reports accurately using provided systems.
• Work independently while supported by a wider enforcement team.

Skills

Foot patrol

Public interaction

Outdoor work

Communication skills

Report writing

Job description

Location: Manchester City Council

Pay rate: £13.75 per hour

Hours: Full-time, 40 hours per week (Mon-Fri)

About The Role

We're recruiting confident, professional individuals to join our team as Environmental Enforcement Officers. This is a front-line, on-the-ground role where you'll spend your working day on foot patrol, identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
• Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
• Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
• Educating members of the public on their environmental responsibilities
• Accurately recording evidence, statements and reports using provided systems
• Working independently while remaining supported by a wider enforcement team and management

You'll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We're Looking For

• Strong communication skills and a confident, professional manner
• Resilience and the ability to handle challenging conversations calmly
• Comfortable working outdoors in all weather conditions
• Basic IT skills (report writing)
• Reliable, proactive and detail-focused
• Ability to work independently and follow procedures
• A driving licence is preferred but not essential

What We Offer

• £13.75 per hour, full-time permanent contract
• 40 hours per week, Monday-Friday shifts between 8am-6pm
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Recognition schemes and progression opportunities