Environmental Support & Enforcement Officer

Waste Investigations Support & Enforcement (WISE); Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Full uniform and training provided

Overtime opportunities

Recognition schemes and progression机会

Job summary

Waste Investigations Support & Enforcement (WISE) is recruiting Environmental Enforcement Officers for a full-time role with Richmond Council in Greater London. You’ll patrol on foot, identify offences such as littering and fly-tipping, and issue Fixed Penalty Notices to members of the public.

This outdoor, independent role suits confident communicators who stay calm under pressure. A driving licence is preferred but not essential.

Qualifications

• Strong communication skills and a confident, professional manner.
• Resilience and the ability to handle challenging conversations calmly.
• Comfortable working outdoors in all weather conditions
• Basic IT skills for report writing
• Reliable, proactive and detail-focused
• Ability to work independently and follow procedures

Responsibilities

• Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
• Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
• Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
• Educating members of the public on their environmental responsibilities
• Accurately recording evidence, statements and reports using provided systems
• Working independently while remaining supported by a wider enforcement team and management

Skills

Strong communication

Resilience

Outdoor work

IT skills

Attention to detail

Independent work

Driving licence preferred

Job description

Location: Richmond Council

Pay rate: £14.80 per hour

Hours: Full-time, 40 hours per week (including occasional weekends)

About The Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers. This is a front-line, on-the-ground role where you’ll spend your working day on foot patrol, identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
• Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
• Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
• Educating members of the public on their environmental responsibilities
• Accurately recording evidence, statements and reports using provided systems
• Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For

• Strong communication skills and a confident, professional manner
• Resilience and the ability to handle challenging conversations calmly
• Comfortable working outdoors in all weather conditions
• Basic IT skills (report writing)
• Reliable, proactive and detail-focused
• Ability to work independently and follow procedures
• A driving licence is preferred but not essential

What We Offer

• £14.80 per hour, full-time permanent contract
• 40 hours per week, Monday-Sunday shifts between 8am-6pm
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Recognition schemes and progression opportunities