Environmental Health Technician 5280266

Triumph Consultants Ltd; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local consultancy is seeking an Environmental Health Technician to investigate nuisance and anti-social behaviour complaints. The role requires a relevant degree in Environmental Health or significant experience, as well as EHRB registration. Responsibilities include investigating complaints, issuing penalties, and collaborating with various agencies. This position involves regular out-of-hours work and excellent communication skills are essential.

Qualifications

• A relevant degree in Environmental Health or substantial experience in a related field is required.
• EHRB registration is necessary for this position.
• Experience in investigating nuisance and anti-social behaviour complaints is essential.

Responsibilities

• Investigate complaints of nuisance and anti-social behaviour.
• Issue Fixed Penalty Notices when necessary.
• Collaborate with other services and agencies.
• Prepare legal notices and attend court proceedings.
• Regularly work out-of-hours to address complaints.

Skills

Investigating nuisance complaints

Excellent communication skills

Problem-solving skills

Proficient IT skills

Analytical skills

Education

Relevant degree in Environmental Health or equivalent experience

EHRB Certificate of Registration

Job description

Job Title: Environmental Health Technician

Reference: Exeter 5280266

Pay rate: £16.35 per hour PAYE

Role length: Anticipated 4-5 months

Additional requirements: Driving Licence

The role

We are looking for an Environmental Health Technician to investigate complaints and incidents relating to nuisance (e.g., drainage, noise, fly‑tipping, accumulation of refuse) and matters of anti‑social behaviour while providing support to victims and complainants. You will help develop preventative and diversionary measures in conjunction with partner agencies to reduce instances of nuisance and anti‑social behaviour and assist in providing an out‑of‑hours and emergency response capability for the service.

The role requires a qualified or experienced Environmental Health professional with experience of investigating nuisance and anti‑social behaviour complaints and knowledge of enforcement procedures as well as possessing excellent communication skills for handling complex or confrontational situations.

Key Responsibilities

• Investigate complaints of nuisance and anti‑social behaviour from referral through to resolution, including advising and supporting complainants, witnesses and perpetrators, seeking informal resolution such as mediation, and taking legal action when appropriate.
• Issue Fixed Penalty Notices to members of the public where an incident is in contravention of legislation.
• Collaborate with other Council service areas, external agencies and partners to develop joint working responses to cases and emerging concerns.
• Signpost complainants and perpetrators to appropriate support agencies when vulnerabilities are identified.
• Promote good working relationships with partners such as the police, other council services, other local authorities, social landlords and the voluntary sector.
• Prepare and enforce legal notices relating to nuisance and environmental crime; attend court proceedings when required.
• Provide robust evidence when required to enable formal action, including taking witness statements, interviewing under caution, compiling case and prosecution files and attending court to give evidence.
• Assist other sections of the service in dealing with outbreaks, environmental monitoring and emergency situations.
• Regular out‑of‑hours work is required to investigate complaints.

What the client is looking for

• Relevant degree or equivalent qualification in Environmental Health or significant relevant experience commensurate with the role.
• EHRB Certificate of Registration.
• Experience of investigating nuisance and anti‑social behaviour complaints.
• Knowledge and experience of enforcement procedures.
• Understanding the link between housing and health.
• Analytical and problem‑solving approach.
• Proficient IT skills.
• Experience of formal action (serving notices, interviewing under caution, gathering evidence, prosecutions).
• Excellent interpersonal and communication skills.
• Able to deal with confrontational situations such as issuing notices, anti‑social behaviour contracts and fixed penalty tickets.

How to Apply

Quote the job title and reference number (Exeter 5280266) in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. If you do not hear from us within three working days, your application has not been shortlisted.