Environment Community Liaison Officer

Telford and Wrekin Council; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government council in the UK is seeking an Environment Community Liaison Officer to lead environmental initiatives. This role requires strong communication and relationship-building skills alongside experience in environmental maintenance. The position offers opportunities for professional development and engagement in meaningful projects that enhance community sustainability.

Benefits

Competitive pay

Local Government Pension Scheme

Staff discounts

Free parking

Confidential wellbeing support

Qualifications

• Experience in environmental maintenance and working with contractors.
• Politically aware and customer-focused.
• Full UK driving licence.

Responsibilities

• Liaise with Parish/Town Councils to identify environmental priorities.
• Monitor and report on performance of Environmental Teams and contractors.
• Develop and implement work programmes for environmental enhancements.

Skills

Strong communication skills

Relationship-building skills

Excellent time management

IT skills

Ability to work independently

Education

NVQ Level 4 or equivalent

Qualification in environmental maintenance

Job description

Are you passionate about improving local environments and building strong community relationships?

Telford & Wrekin Council is seeking a proactive and community-focused Environment Community Liaison Officer to join our team and help deliver enhanced environmental standards across our borough.

About the Role

As an Environment Community Liaison Officer, you will act as the key link between the Council, elected Members, Parish and Town Councils, and the public. You'll oversee the delivery of environmental improvements, manage relationships with contractors and community groups, and support initiatives that go beyond the Council's core grounds and cleansing services.

You'll work closely with Environmental Locality Officers, Enforcement Teams, and other stakeholders to identify and deliver sustainable projects, respond to enquiries, and monitor service performance.

Key Responsibilities

• Liaise with Parish/Town Councils to identify environmental priorities and oversee delivery of improvement projects.
• Monitor and report on the performance of Town and Parish Environmental Teams and contractors.
• Develop and implement work programmes and action plans for environmental enhancements.
• Provide cover for other Environment Liaison and Locality Officers as needed.

What We're Looking For

Essential Qualifications & Experience:

• NVQ Level 4 or equivalent.
• Experience in environmental maintenance and working with contractors.
• Strong communication and relationship-building skills.
• Ability to work independently and manage multiple priorities.

Desirable:

• Qualification in environmental maintenance or a related discipline.

Skills & Attributes:

• Excellent time management and IT skills.
• Confident using mobile and desktop technology for monitoring and reporting.
• Full UK driving licence.
• Politically aware and customer-focused.
• Comfortable working alone and in varied outdoor conditions.

Why Join Us?

• Be part of a team that makes a real difference in local communities.
• Work on meaningful projects that improve public spaces and promote sustainability.
• Enjoy a varied role with autonomy and opportunities for professional development.
• Collaborate with passionate colleagues and community partners.

Please provide a supporting statement outlining how you meet the Job Description and Person Spec. Sorry a CV will not be accepted.

For an informal discussion about the role please contact [e-mail].

Please click on the links below to view the job description and person specification.

We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• Competitive pay
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It's an offence to apply if you're barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.