Enterprise & Operational Risk Manager

502 CGCG-LDO CG Companies Global-LDO; Greater London; Hybrid; GBP 130,000 - 180,000; Full time

Benefits offered by this job

Flexible work options

Charitable matching gifts

Annual grants for charities

Company retirement contribution

Performance bonus

Professional development resources

Job summary

Capital Group is seeking a Senior Manager for Enterprise & Operational Risk to lead high-impact risk management initiatives across the organization. You will oversee risk discussions with senior leaders, globalize the ERM framework, and drive continuous improvement in risk controls and governance.

The role emphasizes collaboration, strategic thinking, and delivering value through risk insights. Reporting to the GRM Enterprise & Operational Risk Senior Manager, you will guide a team of

Qualifications

• In-depth knowledge of risk management practices in asset management.
• Strong written and oral communication with senior leaders.
• Ability to manage multiple global projects and teams.

Responsibilities

• Oversee risk discussions with business areas to identify key risks and controls.
• Globalize the enterprise risk management framework and maintain risk registers.
• Lead SOC 1 audit support and external information requests.
• Drive ICARA process and report to the Board.
• Develop high-performing teams through coaching and feedback.

Skills

Risk management

Communication

Leadership

Project management

Data analytics

Stakeholder management

Job description

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones.

This role reports to the GRM Enterprise & Operational Risk Senior Manager and is responsible for providing valuable enterprise and operational risk management expertise, demonstrating an in-depth knowledge of CG’s core business functions, and providing leadership and direction on both proactive and reactive risk management efforts.

You will also demonstrate an ability to lead a team of associates responsible for a variety of risk management activities and manage the execution of continuous improvement activities.

Primary responsibilities/essential functions

• Risk Management Execution: Oversee the execution of in-depth risk directed discussions with business areas (including senior management) to identify key risks and controls.
• Oversee the globalization of the enterprise risk management framework and/or the maintenance of existing entity level risk registers which document the inherent and residual risk scores for each risk relevant to the entity.
• Oversee the operational event response process (SWAT process) to enable prompt event resolution, and partner with the relevant business area(s) to complete the necessary event reports, identify adequate proposed control enhancements, and support the periodic exception report review and SOX certification processes.
• Review regular risk reports and lead presentations to executive management, governance committees and other stakeholders providing balanced risk management perspective, detailing relevant operational events and other risk management activities and initiatives.
• Oversee the continuous review and evolution of the risk management framework in response to business and regulatory change, and support implementation of change where needed.
• Oversee the activities supporting the SOC 1 audit program including working with leadership from the impacted business areas and external auditors.
• Provide risk management subject expertise and oversee responses to external requests for information from existing or prospective clients and other financial intermediaries.
• Drive the Internal Capital Adequacy and Risk Assessment (ICARA) Process for relevant CG entities, including the calculation of required capital levels, and see process through from end to end including preparation, validation and Board approval.
• Influence and partner with senior associates across the organization.
• Lead other risk management activities and/or other special projects as needed.
• Develop High-Performing Teams: Reinforces and models CG core values Motivate and develop a high-performing team through coaching, mentoring, identifying stretch opportunities, assigning work, setting goals and managing performance.
• Leading Capital Expectations: Enhance our culture Model our core values and lead with optimism. Create a culture of excellence that motivates associates to deliver at their highest potential.
• Build trust and foster an environment where all associates feel they belong. Inspire a shared sense of purpose in our daily work.
• Develop our people Thoughtfully design development plans and champion continuous learning to keep skills current. Actively develop associates through clear and candid feedback, coaching and challenging work experiences.
• Leverage diverse perspectives to build high-performing teams. Mentor the next generation of leaders. Invest in yourself Hold yourself accountable in becoming the best version of yourself as a leader.
• Seek out and be open to feedback. Pursue opportunities that expand your skills and confidence. Be curious; keep learning with a future focused approach. Drive Results Deliver and drive accountability for business outcomes tied to LTSP priorities and metrics.
• Promote a “One-CG” mentality; collaborate across groups and geographies. Embrace simplicity and scale to meet increasingly complex client needs. Empower teams to creatively shape business success.

Required Skills/Abilities

• In-depth knowledge of risk management practices and their application to the asset management business.
• Excellent written and oral communication skills including with larger groups and senior leaders.
• Ability to manage both people and multiple projects (including those global in scope).
• Experience in driving results for diverse teams which operate in a fast-paced environment.
• Excellent conflict resolution, influencing and delegation skills.
• Excellent organizational agility and collaboration skills, including with team members regionally and globally.
• Ability to work independently and demonstrate sound judgment in resolving matters of high complexity.
• Excellent planning, organization, and project management skills.
• Intellectual curiosity, analytical and problem-solving skills in areas of high complexity.
• Ability to oversee and direct the identification and interpretation of meaningful information through the interrogation of large amounts of data (i.e., data analytics).

I can apply in less than 4 minutes.

I can learn more about Capital Group

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal is to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day.

Find us on LinkedIn, Instagram, YouTube and Glassdoor.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law. Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people's lives through successful investing. Our shared values of integrity, client focus, long-term view, diverse perspectives and community inspire our associates every day. A career at Capital Group means having countless opportunities to explore, grow and succeed.

Learn more about compensation & retirement Learn more about our benefits Learn more about our hybrid schedule Learn more about our culture and core values Learn more about our commitment to responsible AI and how it shapes your candidate experience