Enterprise Account Manager – Account Growth

EcoOnline; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading software company in the United Kingdom is seeking an Enterprise Account Manager to deepen relationships with major enterprise clients. In this strategic role, you'll manage a portfolio to develop long-term commercial partnerships, identify growth opportunities, and oversee account expansion efforts. Ideal candidates have enterprise SaaS sales experience, a track record of account renewals, and strong stakeholder management skills. This position offers generous benefits and a commitment to diversity and inclusion.

Benefits

Generous Paid Time Off

Extended Parental Leave

Robust Health Coverage

Accelerated Learning Paths

Team Wellness Initiatives

Company-wide Events

Employee Resource Groups

Recognition awards

Qualifications

• Experience selling enterprise SaaS into complex organisations.
• Proven track record of account expansion and renewals.
• Skilled in stakeholder management and solution discovery.

Responsibilities

• Manage and grow a defined portfolio of large enterprise customers.
• Build strong relationships with C-suite and operational leaders.
• Identify and execute cross-sell and upsell strategies.

Skills

Enterprise SaaS sales

Stakeholder management

Commercial negotiation

Long sales cycles

Clear communication

Job description

About the Role

We’re looking for an Enterprise Account Manager – Account Growth to deepen relationships across a portfolio of major enterprise customers. EcoOnline already partners with 600+ enterprise clients in the UK & Ireland, and there is substantial white space for cross-sell, upsell and broader multi-product adoption.

Your mission is to develop long-term commercial partnerships, expand product usage and uncover new opportunities within existing enterprise customers. You will work across a broad suite of solutions spanning EHS, Chemical Safety, ESG, Risk Management and Learning.

This is a strategic role for someone who excels at stakeholder engagement, long-term relationship building and identifying commercial expansion pathways.

Key Responsibilities

• Manage and grow a defined portfolio of large enterprise customers.
• Build strong relationships across multiple levels, including C-suite and operational leaders.
• Identify and execute cross-sell and upsell strategies, mapping white space and multi-product opportunities.
• Lead expansion and renewal cycles typically ranging from 3–9+ months.
• Partner with Customer Success to ensure strong value delivery and retention.
• Collaborate with Marketing, Product, Solutions Consultants and RevOps to maximise account potential.
• Maintain accurate pipeline, forecasts and CRM hygiene.
• Represent EcoOnline at customer meetings, QBRs, sector events and industry forums.

What we're looking for

• Experience selling enterprise SaaS into complex organisations.
• A strong record of account expansion, renewals and multi-product selling.
• Skilled in stakeholder management, solution discovery and commercial negotiation.Ability to orchestrate cross-functional internal resources through complex expansion cycles.
• Comfortable managing long, multi-phase sales cycles with multiple stakeholders.
• Clear verbal and written communication skills.
• Experience within EHS or related domains is helpful but not essential.

Our Benefits

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• 🌴 Generous Paid Time Off
• 🍼 Extended Parental Leave
• ❤️ 🩹 Robust Health Coverage
• 💡 Accelerated Learning Paths
• 🧘 ♂️Team Wellness Initiatives
• 📆 Company-wide Events
• 🌎 Employee Resource Groups
• ⭐️ Recognition awards

EcoOnline is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.

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