Enterprise Account Executive, Europe

Decagon; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading conversational AI platform in London is seeking an experienced Enterprise Account Executive to manage the full sales cycle for enterprise accounts. The successful candidate will have over 4 years of experience, a strong track record in complex solution sales, and the ability to foster relationships with stakeholders. This role is fully in-person and offers health benefits, a flexible vacation policy, and career growth opportunities.

Benefits

Health, dental, and vision insurance

Take what you need vacation policy

Career growth opportunities within a fast-growing AI company

Qualifications

• 4+ years of experience as a top-performing Account Executive with a strong track record of success.
• Experience in complex solution sales and consistently closing 7-figure deals.
• Consistent performance meeting pipeline generation targets for net new business.

Responsibilities

• Manage the full sales cycle for enterprise accounts.
• Generate a pipeline from ICP accounts via value-driven outbounding.
• Collaborate with cross-functional teams to ensure customer success.

Skills

Account management

Sales negotiation

Stakeholder management

Pipeline generation

Job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About the Role:

We are looking for an Enterprise Account Executive with a self‑starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career – you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our London office.

Responsibilities:

• Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.

• Generate a pipeline from ICP accounts via value‑driven outbounding

• Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.

• Foster strong relationships with key stakeholders, including C‑suite executives, to drive positive ROI and long‑term partnerships.

• Leverage internal executive team to accelerate deal cycles and securing buy‑in from top‑level client decision‑makers.

• Play a key role in shaping go‑to‑market motion and influence how we engage and close key accounts

Qualifications:

• 4+ years of experience as a top‑performing Account Executive with a strong track record of success.

• Experience in complex solution sales and consistently closing 7‑figure deals.

• Consistent performance meeting pipeline generation targets for net new business

Nice to have:

• Previous experience selling AI or Customer Support/Experience software.

• Experience as an early sales hire at a fast growing start‑up.

Benefits:

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast‑growing AI company