Enterprise Account Executive

Gradient Labs; Greater London; Hybrid; GBP 90,000 - 180,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Equity

Private medical insurance

Dental insurance

25 days holiday + bank holidays

Team socials & offsites

Hybrid/remote UK

Job summary

Gradient Labs in London is hiring a high-ambition Enterprise SaaS sales professional to own the full cycle from discovery to close. You’ll build a pipeline from scratch, leveraging outbound, events, and creative outreach to win six- and seven-figure ACV deals in financial services.

You’ll partner with our AI Delivery team, evangelise a sophisticated AI product to C-suite and senior ops leaders, and shape the sales motion with GTM leadership while thriving in a fast-paced, entrepreneurial

Qualifications

• 5–7+ years in enterprise B2B SaaS sales.
• End-to-end deals at six- and seven-figure ACV.
• Bonus if you've sold an AI product, or into financial services/fintech.
• Build your own pipeline and be creative about outreach.
• Entrepreneurial mindset with comfort in ambiguity.
• Experience building relationships with C-suite and executives.
• Able to evangelise a sophisticated AI product.

Responsibilities

• Own the full sales cycle from discovery to close.
• Generate pipeline via outbound, events, and direct mail.
• Partner with AI Delivery and guide customers through deployment.
• Engage with C-suite and senior ops or product leaders.
• Define the sales motion with GTM leadership and shape the playbook.
• Deliver live demos and tailored decks with a clear POV on AI operations.

Skills

Enterprise SaaS sales

Pipeline generation

C-suite relations

Value-based selling

AI product knowledge

Fintech exposure

Job description

At Gradient Labs, we're building the AI customer operations platform for financial services.

At Gradient Labs, we're building the AI customer operations platform for financial services.

Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to trust every outcome.

We're a team of builders from companies like Monzo, Wise, Google, and Revolut. If you're excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.

How you’ll make an impact

You'll be early enough to shape how we sell, not inherit a polished playbook.

• Have an entrepreneurial mindset and run your business with that mentality. Own the full cycle. Generate your own pipeline, run thoughtful discovery, diagnose and tailor solutions across complex organizations. You'll lead with our AI support platform and bring back-office work into the conversation when it's the right time for the customer.

• Partner closely with AI Delivery. Selling here is a team sport. Our AI Delivery team gets customers live and helps them go deeper over time, and you'll work hand in hand with them through every cycle.

• Build relationships at the top. You'll sit across the table from C-suite and senior ops or product leaders at some of the most forward-thinking businesses in financial services. These are the people driving real operational change inside their organizations, and you'll work alongside them as a trusted advisor on the realities of running customer operations in a regulated environment.

• Define the motion. You'll co-build the sales process, qualification, and account strategy with our Head of GTM and the team. You’ll build our pipeline from scratch in a market where we’re still a relatively unknown name, using cold outbound, industry events, and creative engagement like dinners, happy hours and direct mail. What works becomes how we sell.

• Be a product evangelist. Together, we’ll build our brand presence in a market where we’re not yet a household name. You'll deliver live demos, tailored decks, and a clear point of view on AI customer operations in every conversation. Your insights flow straight back to product and engineering.

What you’ll bring

• Has 5–7+ years of enterprise B2B SaaS sales experience, including complex end-to-end deals at six- and seven-figure ACV. Bonus if you've sold an AI product, or into financial services or fintech.

• Runs on a genuine hustle instinct. You build your own pipeline rather than relying on inbound, and you have a proven track record of being creative about how you get in front of prospects.

• Leads with an entrepreneurial, high-agency mindset. You’re comfortable with ambiguity, keen to experiment, test a hypothesis, and iterate rather than follow an established playbook.

• Has built C-suite relationships and runs consultative, value-based sales motions.

• Knows the AI agent space well enough to hold their own with a curious CTO. You have the technical aptitude and charisma to evangelise a sophisticated AI product and tell a compelling story to prospects.

• Has strong organisational skills. You can run a rigorous sales process, manage multiple stakeholders, and communicate clearly and proactively.

• Excited about using AI inside our own sales motion, and comfortable with the rapid pace at which the AI space keeps changing.

Why join Gradient Labs?

This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts you right in the middle of that transformation.

You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be surrounded by a passionate, smart team that's driven to build something groundbreaking.

Benefits & Logistics

• We’re still at early stages of building out our compensation bandings, whilst we continue to shape this, we’re open to chatting with people who have a range of salary requirements

  • Our compensation package has three key components - base salary & uncapped commission & meaningful equity

• Private medical & dental insurance

• 25 days holiday + bank holidays (or bank holiday opt out for 32 days holiday)

• Team socials and offsites

• Flexible working - we have an office in central London and a hybrid working approach. This role is open to London based or remote in the UK folks (ideally you'd be able to come into the office at least once per week)