Enterprise Account Executive

Keywords Studios Plc; Remote; GBP 60,000 - 90,000; Full time

Job summary

A global technology services provider is seeking an Enterprise Account Executive in Ambleside. This role focuses on expanding Player Engagement Services with major gaming companies, driving new customer acquisition, and managing complex sales cycles. Candidates should possess 7-10 years of sales experience, particularly engaging with executives in the gaming industry, and demonstrate a proven track record in negotiating high-value contracts. Strong communication skills and a data-driven mindset are essential for success in this position.

Qualifications

• 7-10 years of sales experience selling technology services to game industry customers.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience negotiating and closing complex deals in excess of $10M TCV.
• Self-motivated and able to thrive in a remote working environment.

Responsibilities

• Build and execute enterprise sales territory plans.
• Lead the entire customer sales cycle, including negotiations and onboarding.
• Communicate effectively with senior-level stakeholders.

Skills

Sales experience

Negotiation skills

Communication skills

Critical thinking

Attention to detail

Job description

As an Enterprise Account Executive, you'll play a key role in expanding Keywords Studios' Player Engagement Services with some of the world's largest enterprise game companies. You will focus on net new customer acquisition and revenue, driving adoption of Player Support, Trust & Safety, Content Moderation, and VIP Concierge Services. You'll join a global team and work cross-functionally with diverse teams and cultures, leading the full sales cycle – from building territory plans and defining target accounts, to commercial negotiations and onboarding new clients – using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and grow Player Engagement services across multiple accounts. If you're passionate about driving new business, expanding enterprise relationships, and delivering commercial results, this is a role where you can make a real impact.

Responsibilities

• Build and execute enterprise sales territory plans, including defining target acquisition and customer "go-get" lists.
• Lead the entire customer sales cycle, including commercial and contract negotiations, onboarding, and transition to account management teams.
• Responsible for overall client relationship, ensuring strong engagement and alignment with Keywords services.
• Work with the production team to protect revenues.
• Receive & respond to customer RFIs/RFPs.
• Use existing networks within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services.
• Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals.
• Work cross-functionally with internal teams to ensure alignment on sales strategy and customer objectives.
• Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to build strong enterprise relationships.
• Promote a culture of accountability, collaboration, and customer obsession.

After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!

Assessment Process

• Timing: 48-72 hours to be evaluated after you submit the test.
• Upon successful completion, you will be invited for an online interview via MS Teams with a Talent Acquisition Specialist.
• Some projects may have a second interview with a Team Lead or an Operations Manager.
• If you receive an offer, you will become our new Keywordian!

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us – now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Qualifications

• 7-10 years of Sales experience selling technology services to Game Industry customers.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience negotiating and closing complex deals in excess of $10M+ TCV.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• High attention to detail and ability to deliver under pressure and deadlines.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development – from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge!