Enrollment Advisor

GEDU Global Education; Elmbridge; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave plus public holidays

Flexible benefits package

Tuition reimbursement for career development courses

Discretionary annual performance bonus

Flexible benefits

Perks@Work discounts

Referral bonus

Discretionary bonus

Job summary

A higher education provider based in the UK seeks an Enrollment Advisor to drive student recruitment. This role involves engaging with prospective students, managing inquiries, and utilizing CRM systems to facilitate the enrollment process. Candidates should have strong sales acumen and exceptional communication skills. The position offers a full-time contract with benefits, including annual leave and flexible benefits packages, in a supportive and diverse work environment.

Qualifications

• Experience in student recruitment or sales role preferred.
• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving abilities.
• Active listening to tailor guidance and solutions.
• Ability to close enrolments and overcome objections.
• Efficient time management to meet recruitment targets.
• Ambition to achieve and exceed recruitment goals.
• Resilience when facing rejection or challenges.
• In-depth knowledge of GEDU programs and admissions.

Responsibilities

• Track enquiries and manage student recruitment pipelines.
• Utilize CRM systems for maintaining prospective student records.
• Engage prospective students and provide information on programs.
• Support special projects in student recruitment and enrolment.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Time Management

Goal Orientation

Resilience and Persistence

Program Knowledge

Job description

Join to apply for the Enrollment Advisor role at GEDU Global Education.

Department: Student Recruitment

Location: Greenford

Type of Contract: Permanent

About Us

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision

Changing Lives through Education

The Role

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

Note: This role is not eligible for visa sponsorship.

What The Role Involves

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Utilize various communication channels, including phone calls, emails, and virtual platforms, to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

About You

• Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
• Communication Skills: Effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
• Customer Service Skills: Provide exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
• Active Listening: Listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
• Closing Skills: Effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
• Time Management: Efficiently manage time and resources to prioritise tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal Orientation: Set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and Persistence: Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
• Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Seniority level

Entry level

Employment type

Full-time

Job function

Education and Training

Industries

Education