Enhanced Care Recovery Practitioner

Humankind; Otley; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading mental health charity in the UK is seeking an Enhanced Care Recovery Practitioner to provide flexible outreach support to service users with multiple needs. This role involves assessing and engaging individuals, managing caseloads, and conducting home visits. The ideal candidate will have a strong passion for making a difference, knowledge of effective intervention techniques, and must hold a driving licence. The position offers a range of benefits, including ample annual leave and a pension scheme.

Benefits

27 days annual leave

Pension scheme

Life assurance

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 GP access

£500 Recommend a Friend bonus

Qualifications

• Understanding of brief interventions and psychosocial interventions.
• A driving licence and access to a vehicle is required.
• Ability to work within a multi-disciplinary team.

Responsibilities

• Assess and engage service users with multiple needs.
• Manage a service user caseload while liaising with specialists.
• Conduct home visits and support clients with appointments.
• Maintain communication with service users and agencies.
• Collaborate with multi-agency teams for effective care.

Skills

Passion for making a difference

Knowledge of Motivational Interviewing

Knowledge of Cognitive Behavioural Therapy

Knowledge of Harm reduction

Excellent communication skills

Job description

Enhanced Care Recovery Practitioner - Forward Leeds

Location: 74 Kirkgate, Leeds LS2 7DJ

Working Hours: 37 hours, Monday-Friday

Contract Type: Permanent

Salary: £25,110 - £32,090 per annum

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

As an Enhanced Care team Recovery Coordinator, you will be employed by Waythrough to support higher need service users who are unable to progress their timeframe due to their multiple-needs. Multiple needs include but not limited to; chronic physical health, comorbidities, financial issues, memory/cognitive impairment, age, housing, limited social support and other multi-agency support needs.

This is an interesting and rewarding role where you will have the flexibility to complete greater levels of outreach and go to service users to reduce barriers to engagement, support them to engage with specialist services, bring the intensive support and interventions to the individuals and enhance positive outcomes through this flexible working.

What You’ll Do

• Assess and engage with those individuals identified to have multiple needs who require a more flexible way of working including outreach support to reduce identified barriers to engagement with mainstream support in a service setting due to their identified additional needs.
• Manage a service user caseload and review ongoing care and treatment liaising closely with the full range of specialist workers within the multi-agency team, including family members and significant others, as appropriate.
• Conduct home visits, support clients to appointments with various services/specialisms as well as meeting individuals in the community.
• Exercise excellent communication skills and therapeutic skills when dealing with Service Users, Carers, and Caring agencies.
• Work closely and in partnership with the multi-disciplinary team from across the Forward Leeds partnership and externally providing advice and guidance to managers and other colleagues, through attendance at reviews, team meetings and group supervision and via the telephone.

To Succeed in This Role, You’ll Need

• You will have a passion for making a difference and fair chances for all should be at the core of everything you do.
• You will have knowledge and understanding of interventions, including brief interventions Motivational Interviewing, Psychosocial Interventions, Cognitive Behavioural Therapy, Harm reduction and multi-disciplinary working.
• A driving licence and access to a vehicle.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [e-mail].

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.