Engineering Technician

Ocado; Telford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading ecommerce logistics company is looking for an experienced Engineering Technician to join its Engineering Operations team. The role involves performing maintenance and optimization tasks to ensure smooth operations at the CFC Dordon facility. Responsibilities include diagnosing equipment breakdowns, increasing machine reliability, and conducting reactive maintenance. The successful candidate will benefit from competitive salaries, flexible working options, and comprehensive healthcare support. This position is critical for maintaining efficient warehouse operations.

Benefits

30 days work from anywhere policy

Wellbeing support

Generous leave and pension plan

Private medical cover

Shopping perks

Qualifications

• Experience in an FMCG environment preferred.
• Basic computer literacy for maintenance logs.
• Team player with excellent communication skills.

Responsibilities

• Keep records of work activities and parts used.
• Diagnose equipment breakdowns and action repairs.
• Analyse data to improve MHE performance.

Skills

Electrical experience

Mechanical experience

Problem-solving

Technical ability

Communication skills

Computer literacy

Teamwork

Education

Experience in FMCG environment

English language skills (B1 on CERF Scale)

Job description

Engineering Technician – CFC Dordon

We wouldn't be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for an Engineering Technician to join the team.

We are hiring for an experienced, hands‑on Engineering Technician to join our Engineering Operations team based at CFC Dordon. Undertaking day to day reactive and planned engineering maintenance activities and improvement works at the CFC. Working closely with Inbound, Outbound and other support teams to optimise availability and performance of the facility, and its MHE automation. The role is shift based to support the 24/7 operation of the CFC. In your role as Engineering Technician you will carry out reactive maintenance across the site and diagnose equipment breakdowns and action repairs where possible. You will work the Panama shift pattern to support continuous operations, benefiting from a competitive salary and benefits.

Responsibilities

• Keep records of work activities, tasks carried out, parts used through stores, training etc.


• Work closely with other departments finding ways to increase machine reliability on existing and new equipment.


• Diagnose equipment breakdowns and action repairs where possible.


• Be available to attend training sessions.


• Analyse data and find solutions to improve MHE performance.


• Provision of customer service and After Sales support.


• Provide service, maintenance and calibration of corrosion test equipment at customers' premises throughout the UK.

Qualifications

• Electrical or mechanical experience, preferably within an FMCG environment.


• A natural problem solver, analysing faults and providing solutions.


• Good technical ability relating to automation hardware and software, ideally with some experience of both reactive and preventative maintenance.


• An organised, capable team player with excellent communication skills.


• Use computerised systems to complete jam reports and to complete maintenance logs, therefore basic computer literacy is essential.


• Work safely at all times and highlight all H&S Issues to your Line Management.


• Training to complete the technician role over first 3 weeks will be given but experience of working within an automated warehouse / logistics environment would be desirable.


• English language skills equivalent to B1 on CERF Scale or above.

Benefits

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work‑life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. Clear progression paths available at all levels within our team. Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced life. Wellbeing Support: Access dedicated apps and an Employee Assistance Programme. Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more. Pension Plan: Up to 7% employer contribution matching. Private Medical Cover, Family‑Friendly, Financial Aid, Shuttle Services, Share Schemes, Shopping Perks, Financial Protection. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age or disability or union membership status.

EEO Statement

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.