Engineering Team Manager

Ocado Group; Erith; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading technology firm in grocery fulfillment is seeking an experienced Engineering Team Manager to oversee a team at their Customer Fulfilment Centre in Erith. The role involves driving engineering success, managing workload, and ensuring safety standards within a 24/7 operation. Candidates should possess an Engineering HNC or relevant degree, along with strong leadership and technical skills. Benefits include extensive annual leave, private medical insurance, and various financial perks.

Benefits

264 hours annual leave

Private Medical Insurance

Pension with employer matching

Cycle to Work Scheme

15% discount at Ocado.com

Qualifications

• Proven track record in managing engineering teams in an automated environment.
• Experience with critical decision-making under pressure.
• Ability to drive standards and workload allocation.

Responsibilities

• Lead a team of engineers, driving their success in a 24/7 operation.
• Handle workload allocation and any disciplinary issues.
• Ensure compliance with health and safety standards.

Skills

Leadership

Technical expertise in automation

Health and safety commitment

Problem-solving

Education

Engineering HNC or relevant degree

Tools

Computerised maintenance management systems

Job description

Overview

We are currently looking for experienced Engineering Team Manager to be part of Ocado history, joining us at our operational Customer Fulfilment Centre in Erith, Kent. You will be leading a team of Engineers, Technicians and Trainees, driving their success by assessing their capabilities, identifying development opportunities and motivating them on a daily basis. You will play an instrumental part in the day-to-day allocation of workload and be involved in any disciplinary issues. As an Engineering Team Manager, you need to be able to lead from the front, driving pace, accuracy and standards across all aspects of the CFC. As part of this you will need to be a competent and experienced Engineer in your own right, either mechanically or electrically, although you must be familiar and competent with both streams of engineering to enable decision making. You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

Responsibilities

• A passionate and experienced leader with a background in managing engineering teams within an automated FMCG environment, confident in making critical decisions under pressure.
• Strong technical expertise in automation hardware and software, with in-depth knowledge of production, picking, and storage MHE systems.
• Proficient in using computerised maintenance management systems (CMMS) and computer-literate across standard software platforms.
• Committed to health and safety, including working safely at height, with a creative and proactive approach to continuous learning and problem-solving.
• Lead from the front to drive pace, accuracy and standards across all aspects of the CFC, including workload allocation and handling disciplinary issues as required.

Qualifications

• Holds an Engineering HNC or relevant degree, supported by applied learning, an apprenticeship, or NVQ Level 3 in electrical and/or mechanical disciplines; able to operate as a competent and experienced engineer in either mechanical or electrical streams, with familiarity in both to enable decision making.

About Ocado

We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery.

Benefits

• Time to recharge: 264 hours annual leave (rising to 27 after 5 years), plus the option to buy more.
• Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
• Equality: Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.