Engineering Supervisor

SER (Staffing) Ltd; Brighton; On-site; GBP 42,000 - 48,000; Full time

Job summary

A reputable engineering services company is seeking an Engineering Supervisor to lead its Quoted Works Team in St Albans. You will supervise engineers, ensure high standards of technical support, and maintain excellent customer relationships. Candidates should have experience in managing technical teams and knowledge of fire and security systems compliance. This position offers a salary between £42,000 and £48,000 per annum, along with a company vehicle or allowance.

Benefits

Company vehicle or allowance

Qualifications

• Experience supervising technical teams in an engineering environment.
• Strong understanding of fire and security systems compliance.
• Excellent communication and customer management skills.

Responsibilities

• Lead and support technical operations of the installation team.
• Monitor engineer performance and implement training plans.
• Resolve customer disputes and ensure high relationship standards.
• Conduct regular quality inspections and audits.

Skills

Team leadership

Technical support

Customer relationship management

Health & safety knowledge

Job description

Job Description

Engineering Supervisor

Location : St Albans, Hertfordshire

Salary : £42,000 - £48,000 per annum + company vehicle or allowance

About the Role

We are looking for an Engineering Supervisor to join our Quoted Works Team, responsible for leading and supporting the day-to-day onsite and technical operations of our installation and small works department. This role involves :

• Supervising a team of engineers, monitoring performance using KPIs, and implementing training and development plans
• Providing high-level technical support across fire and security systems to ensure compliance with industry standards
• Supporting onsite service issues, reviewing job specifications, and maintaining excellent customer relationships
• Proactively resolving customer disputes and communicating clearly with all stakeholders
• Assisting the Project & Small Works Team with efficient resource allocation
• Conducting regular inspections and audits to maintain quality control and implement corrective actions
• Ensuring team compliance with health & safety regulations and promoting a culture of safe working
• Collaborating with other supervisors to align engineering practices across the business and represent your team in leadership meetings