Engineering Services Manager

Turner Lovell; North East; On-site; GBP 65,000 - 90,000; Full time

Job summary

Turner Lovell, a leading engineering and technology organisation, seeks an Engineering Services Manager to lead a nationwide team delivering maintenance, repair and technical support for MV electrical infrastructure across the UK.

You will oversee resources, safety, quality and operational performance, working with engineering, commercial and project teams to drive continuous improvement and customer satisfaction.

Qualifications

• Experience in substation or electrical distribution environments with solid electrical safety knowledge.
• Demonstrable experience with MV switchgear from any manufacturer.
• Proven track record leading engineering, service or maintenance operations.
• Experience managing teams in safety-critical settings.
• Strong leadership and communication, with stakeholder engagement.
• Experience delivering operational performance and continuous improvement.

Responsibilities

• Lead nationwide maintenance, technical support and repair activities across customer sites and facilities.
• Manage engineering resources including engineers, technicians, supervisors and materials.
• Ensure safe delivery of inspection, maintenance, repair, refurbishment, upgrade and commissioning work.
• Promote health, safety and quality culture across all operations.
• Drive continuous improvement, efficiency and customer satisfaction.
• Monitor performance, planning and utilisation of engineering resources.
• Collaborate with engineering, commercial and project teams to support business goals.
• Develop engineering capability through coaching and succession planning.
• Support workforce planning to ensure future capability and capacity.

Skills

MV switchgear

Leadership

Stakeholder management

Safety culture

Resource planning

Job description

Turner Lovell are recruiting on behalf of a leading engineering and technology organisation delivering critical electrical infrastructure solutions across the UK.

We are seeking an experienced Engineering Services Manager to lead a nationwide engineering team supporting medium voltage electrical infrastructure. This role is responsible for the safe and efficient delivery of maintenance, repair and technical support activities, while leading multidisciplinary teams, driving operational performance and maintaining the highest standards of safety and customer service.

Working closely with engineering, commercial and project teams, you'll oversee resource planning, team development and continuous improvement across a nationwide operation.

Key Responsibilities

• Lead nationwide maintenance, technical support and repair activities across customer sites and specialist service facilities.
• Manage engineering resources including engineers, technicians, supervisors, specialist equipment and materials.
• Ensure the safe delivery of inspection, maintenance, repair, refurbishment, upgrade and commissioning activities.
• Promote a strong health, safety and quality culture across all engineering operations.
• Drive continuous improvement, operational efficiency and customer satisfaction.
• Monitor operational performance, resource planning and engineering utilisation.
• Work collaboratively with engineering, commercial and project teams to support business objectives.
• Develop engineering capability through coaching, mentoring and succession planning.
• Support workforce planning to ensure future engineering capability and capacity.

Qualifications & Experience

• Experience working within a substation or electrical distribution environment, with a strong understanding of electrical safety, operational procedures and safe systems of work.
• Demonstrable experience with medium voltage (MV) switchgear, regardless of manufacturer.
• Proven experience leading engineering, service or maintenance operations within the electrical infrastructure, power distribution or industrial engineering sectors.
• Experience managing engineering teams operating within a safety-critical environment.
• Strong leadership, communication and stakeholder management skills.
• Experience delivering operational performance, resource planning and continuous improvement initiatives.

This is an opportunity to join a market-leading engineering organisation delivering essential infrastructure services across the UK.

You’ll lead experienced engineering services teams, influence operational performance and play a key role in supporting the continued growth of a business operating within one of the UK’s most critical infrastructure sectors.