Engineering Operations Technician

Amazon.com, Inc; Hemel Hempstead; On-site; GBP 27,000 - 32,000; Full time

Job summary

Amazon.com, Inc. is offering an Engineering Operations Technician Intern role at an AWS data center in the United Kingdom. Interns will provide hands-on mechanical and electrical support to keep critical systems running with high uptime, working full-time for 12 weeks.

You will experience independent work and team collaboration, with mentorship and exposure to building management systems and vendor coordination on site.

Qualifications

• Pursuing a Bachelor's degree in Mechanical or Electrical Engineering, graduating 2027/2028.
• Strong English communication and teamwork skills.
• Interest in maintaining and diagnosing mechanical/electrical systems in data centers.

Responsibilities

• Maintaining mechanical and electrical equipment in data centers.
• Assisting with root cause analysis of equipment failures.
• Troubleshooting facility and rack-level events within SLAs.
• Taking daily operational readings of all mechanical and electrical equipment.
• Using CMMS to manage building workflows.
• Interacting with third-party vendors on site.

Skills

Prioritization

Organizational skills

Effective communication

Team collaboration

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

Tools

CMMS

Job description

This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Engineering Operations Technician position, subject to available roles and business needs., As an intern, you will provide technical support within Amazon's owned and operated data centers. Your work will ensure that the data center's mechanical, electrical, and plumbing systems operate at 100% availability while maintaining first-class customer service to the teams and groups on site.

You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

What You Will Do

The Engineering Operations team is Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operations. You will work with equipment that supports mission-critical servers and must maintain better than 99.999% uptime. This equipment includes, but is not limited to:

• Stand-by diesel generators and switchgear
• Uninterruptible Power Supplies (UPSs) and Power Distribution Units (PDUs)
• Air Handling Units (AHUs), chillers, and cooling towers
• Chemical treatment systems, pumps, motors, and Variable Frequency Drives (VFDs)
• Building automation systems

Your day-to-day duties include

• Maintaining mechanical and electrical equipment
• Assisting with root cause analysis of equipment failures
• Troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs)
• Taking daily operational readings of all mechanical and electrical equipment
• Using internal Computerized Maintenance Management Systems (CMMS) to manage building workflows
• Interacting with third-party vendors and contractors working on site

Internship Structure

Amazon internships are full-time (40 hours per week) for 12 consecutive weeks. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.

Please note that full-time Engineering Operations Technician roles operate on a rotating shift pattern, which may include days, nights, weekends, and public holidays. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

Your Career at Amazon - A Universe of Opportunity

At Amazon, your career is not a straight path. It is a journey you build as you go.

From your first day as an intern, you will own real work that matters. You will troubleshoot and maintain the systems that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed - and you will see your work come to life at massive scale.

• Impact. Your work shapes the infrastructure that millions of customers rely on every day. From cloud computing to artificial intelligence, the systems you maintain power it all.
• Action. You will move fast, experiment, and learn by doing. Your ideas do not get stuck in approval chains - they get tested, refined, and put into practice.
• Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.
• Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Beyond that, you will find continuous learning opportunities and the chance to work on different projects. Your journey here is yours to shape.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Important - Site Location & Commuting

This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.

Students in the last year of their Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field who are looking for an internship that could lead to a full-time career.

In pursuit of a Bachelor's degree in a relevant field such as Mechanical Engineering or Electrical Engineering, or a related technical field, graduating in 2027/2028

• Professional English proficiency, both written and verbal
• Ability to work well with others in a team environment, with strong time management skills

Preferred Qualifications

• Experience in program or project management
• Knowledge of mechanical systems (Heating, Ventilation, and Air Conditioning systems, controls)

Want to be part of the team that keeps the world's largest cloud running? As an Engineering Operations Technician Intern at Amazon Web Services (AWS), you will get hands-on experience with the critical infrastructure behind Amazon's global data centers - and your work will directly impact millions of customers worldwide.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.