Engineering Operations Tech (shift), Data Centre Engineering Operations (DCEO)

Amazon.com, Inc; Watford; On-site; GBP 32,000 - 52,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join the Data Centre Engineering Operations (DCEO) team in the United Kingdom. You will support operation, monitoring and maintenance of electrical and mechanical infrastructure powering AWS cloud services.

This role requires hands-on maintenance, inspections, and troubleshooting in a 24/7 data centre environment. You will work with power distribution, generators, UPS and cooling systems, supervise vendors, follow safety

Qualifications

• High school diploma or equivalent.
• Experience in data center engineering or troubleshooting critical infrastructure.
• Electrical or mechanical qualification (apprenticeship, diploma or equivalent).

Responsibilities

• Perform planned preventive and reactive maintenance on electrical and mechanical systems.
• Monitor alarms and system performance using BMS and monitoring tools.
• Assist with fault finding and troubleshooting across infrastructure.
• Supervise vendors performing maintenance on site.
• Follow permit-to-work and safety procedures for all activities.
• Maintain maintenance records and logs.
• Support generator tests and infrastructure failover exercises.
• Participate in incident response during infrastructure events.

Skills

Data center experience

BMS familiarity

Electrical qualification

Mechanical qualification

Education

High school diploma

Job description

Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Centre Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centres operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data centre operations. Key job responsibilities

• Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems
• Conduct routine plant inspections and equipment checks to ensure systems are operating correctly
• Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools
• Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment
• Support operation and testing of critical systems including diesel generators, UPS systems, switchgear and cooling equipment
• Supervise specialist vendors performing maintenance or repair activities on site
• Follow permit-to-work and safety procedures for all maintenance and operational activities
• Participate in incident response and support troubleshooting during infrastructure events
• Maintain accurate maintenance records and operational logs
• Support testing activities including generator tests and infrastructure failover exercises

A day in the life

• Performing daily plant inspections across electrical and mechanical infrastructure
• Monitoring alarms and system status through the Building Management System (BMS)
• Responding to infrastructure alerts and assisting with initial troubleshootingCarrying out planned preventative maintenance tasks on site equipment
• Supporting generator tests and infrastructure system checks
• Supervising vendors performing maintenance activities
• Completing shift logs, plant status reports and operational handovers

About the team

The Data Centre Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centres. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability.

BASIC QUALIFICATIONS

• High school or equivalent diploma

PREFERRED QUALIFICATIONS

• Experience in data center engineering - Experience troubleshooting and debugging technical systems, or experience in managing and troublshooting network and experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Electrical or mechanical qualification (apprenticeship, diploma or equivalent experience)
• Experience working in data centres, industrial facilities, manufacturing plants or critical environments
• Familiarity with Building Management Systems (BMS) or similar monitoring systems
• Experience working with permit-to-work or safety management systems

Equal Opportunities Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit