Engineering Operations Manager

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

CBRE Engineering Ops Manager leads a team responsible for mechanical and electrical operations across facilities in the Greater London area, delivering preventive maintenance, support, and repairs.

You will supervise staff, oversee contractors, manage budgets, and drive continuous improvement while aligning with CBRE RISE values and client requirements.

Qualifications

• Bachelor's degree or equivalent with 3-5 years relevant experience.
• Membership of a professional engineering body (CIBSE/IEE) preferred.
• Experience staffing, training, coaching, measuring and rewarding performance.
• Ability to guide and communicate complex information and expectations.
• Leadership to motivate teams and improve quality, efficiency and effectiveness.
• Excellent client relationships and Microsoft Office proficiency.
• Strong organizational skills and inquisitive mindset.

Responsibilities

• Provide formal supervision; monitor training and development; conduct evaluations.
• Coordinate daily team activities; set schedules; cross-train staff; meet deadlines.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on maintenance aspects.
• Oversee facility controls and asset management systems operations.
• Integrate standards into the maintenance program and configuration changes.
• Support annual operating budgets; forecast and manage costs for location.
• Schedule maintenance activities per customer requirements.
• Analyze engineering KPIs and support operational analysis.
• Drive continuous improvement and peer reviews; site assessments.
• Collaborate with clients for changes and operational requirements.
• Lead by example and model CBRE RISE values; align stakeholders.
• Apply disciplinary knowledge to team and departmental objectives.
• Identify and resolve day-to-day and moderately complex issues.

Skills

Leadership

Staffing & Coaching

Performance Management

Client Relationship Skills

Organizational Skills

Problem Solving

Education

Bachelor's Degree

CIBSE/IEE membership

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
• Supervise and manage the daily operation of facility controls and asset management systems.
• Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
• Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location.
• Schedule maintenance activities complying with customer operational requirements.
• Support operational analysis of all engineering related performance metrics (KPIs).
• Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations.
• Integrate with clients for reconfiguration, changes, and operational requirements.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You'll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Excellent client relationship skills.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.