Engineering Manager - Customer

United States Digital Space LLC; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

Hybrid working (2 days in office)

Volunteer days

Job summary

Rightmove is seeking an experienced Engineering Manager to lead cross-functional product teams in the Customer domain, building and operating the technologies used by our customers to list properties on Rightmove. You’ll enable high performance, delivery focus, and a culture aligned with our values.

You’ll collaborate with Product Managers, Tech Leads, and Architects to plan work, remove blockers, and scale systems with an emphasis on quality, observability, and inclusivity.

Qualifications

• Experience leading software engineers in a product-driven environment.
• Track record of delivering through team coaching and process improvements.
• Strong planning, estimation, and stakeholder alignment skills.
• Collaborative mindset with ability to build trust across roles.
• Calm, pragmatic approach under high-stakes situations.

Responsibilities

• Lead cross-functional product development teams to deliver value.
• Support growth of engineers through coaching and mentoring.
• Partner with Product Manager to align priorities and plans.
• Remove blockers and improve delivery velocity and quality.
• Drive scalable engineering practices and long-term system health.

Skills

People management

Delivery focus

Planning & estimation

Stakeholder alignment

Collaboration

Job description

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

Location:London - Soho Office / Hybrid (2 days per week in the office Weds & Thurs)Reporting to:Head of Engineering - Customer

The Role

This role is in the Customer domain - the area that builds and operates the technologies used by our customers to list properties on Rightmove. We primarily use NodeJS and Java (Spring Boot) on Google Cloud Platform.

We’re looking for an experienced Engineering Manager to lead one or more of our cross-functional product development teams at Rightmove. You’ll be responsible for building a healthy, high-performing team by enabling others to do their best work, maintaining strong delivery focus, and fostering a culture that reflects our values.

Engineering Managers at Rightmove are not just people leaders, but delivery enablers, engineering advocates, and strategic partners to Product Managers.You’llwork collaboratively to ensure teams are focusing on the right things, solving valuable problems, andoperatingin a sustainable, inclusive way.You’llhavea big impacton the shape of our engineering organisation, playing a key role in how we plan, deliver, grow talent, and scale systems across the business.

For a glimpse into the technical make-up of the UKs favourite property portal works, head toourtech blog.

What you’ll be doing

People and Team Development

• Support the growth of engineers through clear development goals, coaching, feedback, and mentoring.

• Create a psychologically safe and inclusive environment where people are empowered to dogreat workand challenge with care.

• Align career development with team success, ensuring that individuals are stretched and supported in the right ways.

• Champion our culture, modellinghigh standardsand helping others connect, grow, and thrive.

Planning and Delivery

• Partner with your Product Manager to align priorities, capacity, and scope - creating clear goals and realistic plans.

• Ensure your team has the right structure, skills, and clarity to deliver consistently and sustainably.

• Monitor delivery flow, remove blockers, and drive improvements to how the team works (including process, quality, and velocity).

• Proactively manage risks, make trade-offs where needed, and represent your team in cross-functional planning.

Technical Stewardship

• Ensure the long-term health and maintainability of the systems your team owns.

• Collaborate with tech leads, architects, and other EMs to share context, resolve dependencies, and improve system design.

• Encourage good practices around testing, observability, performance, and resilience - ensuring your team owns their systems in production.

Hiring and Talent Development

• Take a leading role in hiring, onboarding, and growing diverse engineering talent.

• Shape team structure and capabilities over time, based on what the work needs and where people can grow.

• Support calibration and promotion processes by advocating fairly and clearly for your engineers.

Collaboration and Leadership

• Build a strong partnership with your PM, acting as a united leadership pair who bring clarity and momentum to the team.

• Translate between technical and business contexts, ensuring stakeholders are informed and aligned.

• Operate with a broader view - solving local problems, but always in service of organisation-wide outcomes.

What we’re looking for

• Prior experience managing software engineers in a product development environment.

• A strongtrack recordof supporting delivery and improving team ways of working.

• Confidence in navigating planning, estimation, scope, and stakeholder alignment.

• A collaborative mindset and ability to build trust across a wide range of people and roles.

• A calm, thoughtful, and pragmatic approach - especially when the stakes are high or ambiguity is present.

• A genuine interest in growing others, including coaching, feedback, and performance development.

If you’re passionate about creating the conditions for great engineering and excited about building impactful teams that solve real problems, we’d love to hear from you.

Our approach to AI

At Rightmove, we believe software and product areultimately peopleproblems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind.

About Rightmove

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• Wecreatevalue…by delivering results and building trust with partners and consumers.

• Wethinkbigger…by acting with curiosity and setting bold aspirations.

• Wecaredeeply…by being real, having fun, and valuing diversity.

• Wemovetogether…by being one team - internally collaborative, externally competitive.

• Wemakea difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

What we offer

• Cash plan for dental, optical and physio treatments.

• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.

• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.

• Contributory stakeholder pension.

• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.

• Competitive compensation package.

• Paid leave for maternity, paternity, adoption & fertility.

• Travel Loans, Bike to Work scheme, Rental Deposit Loan.

• Charitable contributions through Payroll Giving and donation matching.

• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

• We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

By applying, you confirm that you are aged at least 18 or over andthat you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.

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