Engineering Manager – AI-Driven Incidents Platform

Mapbox Inc.; United Kingdom; On-site; EUR 120,000 - 180,000; Full time

Job summary

Mapbox Inc. is seeking an Engineering Manager for the Incidents organization to lead a high-performing, multi-disciplinary team building the Incidents product with backend services, data pipelines, and AI Agentic workflows to deliver live road updates.

You will drive day-to-day work, mentor engineers, manage on-call responsibilities, and align priorities with product and company goals. Mapbox serves billions of requests daily and values collaboration and data-driven decisions.

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• 5+ years leading remote engineering teams delivering products.
• Strong knowledge of building scalable web services and data pipelines on AWS.
• Proven ability to mentor and grow engineers.
• Excellent communication and collaboration across teams.

Responsibilities

• Deliver complex, high-impact projects while providing technical expertise and mentorship to your team.
• Operate your team’s day-to-day and be hands-on in project management and sprint planning.
• Manage operational best practices for on-call and related responsibilities.
• Empathize with internal and external customers delivering features that address their needs.
• Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities.
• Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making.
• Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work.
• Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations.
• Determine best engineering practices and promote them within the team and across Mapbox.
• Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team.

Skills

People management

Hiring & development

Technical leadership

AWS & data pipelines

Operational excellence

Ownership & execution

Customer focus

Education

Bachelor's degree in Computer Science

Tools

AWS

Data pipelines

Job description

Mapbox Inc. is seeking an Engineering Manager for the Incidents organization to lead a high-performing, multi-disciplinary team building the Incidents product with backend services, data pipelines, and AI Agentic workflows to deliver live road updates.

You will drive day-to-day work, mentor engineers, manage on-call responsibilities, and align priorities with product and company goals. Mapbox serves billions of requests daily and values collaboration and data-driven decisions.