Engineering Manager

JLL; Liverpool; Remote; GBP 100,000 - 125,000; Full time

Job summary

A global real estate services company is seeking an Engineering Manager to oversee service delivery and performance management in Liverpool. The ideal candidate will have previous technical management experience and hold appropriate engineering qualifications. Responsibilities include ensuring compliance, managing performance, and fostering relationships with clients and stakeholders. This role offers an inclusive work culture and opportunities for career growth.

Qualifications

• Previous Technical Management experience within the FM industry.
• Good communication and relationship-building skills.

Responsibilities

• Ensure daily operational performance and compliance for engineering teams.
• Manage Engineering performance of all contracts within the business area.
• Ensure adherence to KPI's & SLA's and drive performance improvement.

Skills

Technical Management experience

People management

Computer literacy

Education

NVQ L3, HNC or HND in an engineering discipline

Job description

Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

To provide support to the Account Manager with service delivery and performance management of University of Liverpool Team. The Engineering Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region

Duties & Responsibilities

• Key responsibilities include ensuring daily operational performance and compliance, operations processes and Health & Safety for engineering teams within a geographical area.
• Manage Engineering performance of all contracts within your business area.
• Ensure all engineering activity within Mobile Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by Integral and the client.
• Ensure adherence and 100% compliance to Account / Mobile Engineering KPI's & SLA's and drive performance improvement where needed.
• Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the region are met and exceeded.
• Interface with the NOC, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.
• Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships
• Ensure relevant client asset maintenance complies with statutory maintenance routines.
• Assist the technical staff and Authorised Persons on technical matters.

Personal Qualities and Experience

• Previous Technical Management experience within the FM industry
• NVQ L3, HNC or HND in a engineering discipline
• Computer literate
• Experience with people management

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

Location

Remote - Liverpool

How to apply

If this job description resonates with you, we encourage you to apply, even if you don\'t meet all the requirements. We\'re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please call +44 (phone number removed) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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