Engineering Manager

International Baccalaureate; Cardiff; Hybrid; GBP 55,000 - 69,000; Full time

Benefits offered by this job

Benefits allowance

Pension contribution

Annual leave

Life cover

Flexible hours

Volunteer leave

CPD

Job summary

The International Baccalaureate in Cardiff seeks an Engineering Manager to lead business-critical development projects within the Student Ops engineering team. You will oversee offshore engineers, coordinate globally, and ensure delivery meets stakeholder needs across internal and external partners.

You will drive agile delivery, manage releases, vendor relationships and budgets while coaching team members to sustain high performance across locations and time zones.

Qualifications

• Experience leading globally distributed teams.
• Extensive understanding of software development practices and the software development lifecycle.
• Proven experience managing development teams across project delivery and production support.
• Experience leading globally distributed teams and working across locations and time zones.
• Scrum Master experience; Scrum Master certification is preferred.
• Experience managing external service providers and supplier relationships.
• Experience with software management tools such as Azure.
• Excellent interpersonal and communication skills with stakeholders.
• Strong organisational, multitasking, analytical and reporting skills.

Responsibilities

• Manage, plan, coordinate and track product engineering delivery across change requests and projects.
• Lead internal and external software development teams and drive Scrum ceremonies.
• Coordinate with delivery managers, stakeholders and IT support for readiness and transition to BAU.
• Prepare and coordinate release activities, risk management and communications; weekend work may be required.
• Assess and select suppliers and monitor performance and SLAs.
• Coach and develop team members, ensuring staffing and capability.
• Remove impediments to progress and manage technology costs and budgets.

Skills

Distributed teams leadership

SDLC understanding

Production support experience

Stakeholder communication

Scrum Master experience

Vendor management

Analytical skills

Reporting skills

Tools

Azure

Job description

Job Description

Salary: HG 16T £55,088 - £68,860, negotiable depending on experience

Job Type: Full-Time, Permanent

Location: Cardiff, UK

Hybrid working: 1- 2 days days in office

About The IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About The Job

Situated within the Student Ops engineering team in Cardiff, the Engineering Manager leads business-critical development projects and maintenance and support activities for the Assessment Division.

The role will lead a team of Engineers based offshore, coordinate globally distributed delivery, and acts as the main product engineering contact for allocated workstreams. It is accountable for planning, performance, delivery, reporting, operational readiness, vendor management and support arrangements, ensuring services meet business needs for internal and external stakeholders worldwide.

Using appropriate methodologies, including Agile, you will coordinate product engineering delivery across globally distributed teams and work closely with business stakeholders, IT teams, vendors and service partners. You will oversee development, releases, operational readiness and support arrangements for critical systems used by staff, schools, candidates, examiners, institutes and third-party systems.

Responsibilities

• Manage, plan, coordinate and track product engineering delivery across change requests, projects and workstreams throughout the software development lifecycle.
• Lead internal and external software development teams, including line management and participation in scrum ceremonies, to deliver quality solutions to agreed timelines and budgets.
• Coordinate with delivery managers, business stakeholders and IT support teams to ensure operational readiness and effective transition into business-as-usual support.
• Prepare and coordinate release activities, including risk management, stakeholder communications and continuous process improvement; occasional weekend working may be required.
• Assess and select suppliers in line with agreed requirements and procurement guidelines, and monitor supplier performance and service-level agreements.
• Coach, appraise and develop team members, ensuring effective staffing and capability in line with plans and HR guidelines.
• Remove operational, managerial and technical impediments so development teams can progress effectively.
• Manage allocated technology costs and budgets, including licensing, third-party suppliers and headcount costs.

Qualifications

• Experience leading globally distributed teams.
• Extensive understanding of software development practices and the software development lifecycle.
• Proven experience managing development teams across both project delivery and production support.
• Experience leading globally distributed teams and working effectively across locations and time zones.
• Scrum Master experience; Scrum Master certification is preferred.
• Experience managing external service providers and supplier relationships.
• Experience with software management tools such as Azure.
• Excellent interpersonal and communication skills, with the ability to work effectively with technical and business stakeholders.
• Strong organisation, multitasking, analytical, problem-solving and reporting skills.

Benefits

• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
• 10% employer pension contribution with a 3% employee contribution
• Enhanced family friendly benefits
• 25 Days Annual Leave plus public holidays. The opportunity to purchase up to 5 days of leave each year.
• Life assurance 4x annual salary
• Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
• Paid volunteering leave
• Excellent continuous professional development

Opportunity & Belonging

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable adjustments as needed to ensure applicants can fully participate in our recruitment process.