Engineer - Tail Lift

Trane Italia; Cambridge; On-site; GBP 32,000 - 46,000; Full time

Job summary

Trane Technologies is seeking a Tail Lift Engineer to service and repair tail lifts, double deck, and related equipment at customer sites across the Colchester area. The role requires extensive travel and the willingness to participate in an on-call roster with enhanced payment for nights and weekends.

You will maintain van stock, perform safety checks, and ensure adherence to ISO9002 and company procedures. Strong communication and a customer-focused approach are essential.

Qualifications

• GCSEs including Maths and English.
• NVQ in hydraulics/electrics is desirable or equivalent experience.

Responsibilities

• Servicing and repair of tail lift and related equipment at customer sites.
• Maintain van stock to optimize service delivery and control costs.
• Carry out safety checks on company vans daily.
• Maintain knowledge of product and customer requirements to meet ISO9002 standards.

Skills

Interpersonal skills

Communication skills

Attention to detail

Methodical and systematic

Punctuality

Education

GCSE level including Maths and English

NVQ in hydraulics/electrics (desirable)

Tools

IT literacy (MS Office)

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane®andThermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Field-based: Work is conducted on-site at customer locations.

We are seeking for Tail Lift Engineer.

Thermo King UK delivers comprehensive maintenance services for tail lifts, including three scheduled services per year, one of which includes a weight test and all required LOLER Statutory Thorough Examinations. Our full maintenance package can be reviewed and tailored to meet individual customer needs. The service also covers breakdown support both in and out of hours, including parts, labour, call‑outs, travel, and mileage. Damage and operational errors are excluded.

Location:

Candidates for this position should be based in the surrounding areas of Colchester

What you will do

• Servicing and repair of tail lift, double deck, VBG, Shutter door equipment, limiting costs of stock used on contract accounts and maximizing revenue generation in all areas.

• Optimize and maintain engineer van stock to maintain and enhance service delivery to customers.

• Ensure relevant safety checks are carried out on the company van on a daily basis.

• Maintain product and customer requirements knowledge to always meet ISO9002 standards.

• To liaise with the service center with regardsto job start and completion times, downtime and overtime authorization, cost updates, and customer purchase orders.

• Complete all relevant paperwork and on-line (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface – keeping the customer informed.

• Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9002 standards.

• Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate.

• Promote and generate business with existing or potential customers.

• Provide technical help or assistance to customers and other TK personnel as required.

• Undertake company training (at our dedicated training Center inTamworth,)if requiredand self-development through attendance on manufacturers’ courses, company on-line courses (E-Learning) certification processes.

• Perform other duties and projects which correspond to the general character of the position.

What you will bring

• Educated to GCSE level or equivalent, including Maths and English.

• NVQ qualification in hydraulics/electrics (desirable) or equivalent experience working to manufacturer standards.

• Experienced Tail Lift and Commercial Engineer.

• Commercial experience working with electro‑mechanical systems, including engines, compressors, and hydraulic equipment.

• Skilled in diagnosing and repairing hydraulic systems.

• Welding certification.

• STE/Weight Test certification.

• Able to work independently in a safe and professional manner, maintaining customer units and company property to the highest standards.

• Clean driving Licence.

• IT literate (Microsoft Office), able to use a palmtop computer (with training).

• Excellent interpersonal, communication skills andrelationship-buildingskills.

• Methodical and systematic approach to work.

• Attention to detail.

• Commitment to high standards of customer service and professionalism.

• Punctuality, efficient and target driven.

This role requires extensive traveland working on customer sites.

You will need to be physically fit to perform required tasks.

There is also a requirement for participation in additional on-call roster, including overtime, working nights and weekends (for which enhanced payment is offered)

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.