Engagement Manager, UKGI Public Sector Engagement Manager team

Amazon; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in London is seeking an Engagement Manager to drive successful implementations of AWS-based cloud solutions. This role requires strong project leadership and AWS expertise. Key responsibilities include managing cloud migration projects, bridging technical solutions with business outcomes, and ensuring alignment with customer needs. Ideal candidates have prior experience managing IT projects and possess relevant AWS certifications. This position offers a dynamic work environment focused on innovation and customer satisfaction.

Qualifications

• Experience in leading IT projects with external customers.
• Experience in program or engagement management.
• Experience as a Scrum Master or Product Owner.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Contribute to technical documentation and define standards.

Skills

Project Management

Cloud Solutions

AWS Services Knowledge

Agile Methodologies

Education

AWS Certified Solutions Architect - Associate

Project Management Professional (PMP)

Job description

Engagement Manager, UKGI Public Sector Engagement Manager team

Job ID: 3100598 | AWS EMEA SARL (UK Branch)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels).

Key job responsibilities

• Leading and managing complex cloud migration, modernization and implementation projects.
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and map them to business outcomes.
• Decomposing complex technical problems into actionable, deliverable solutions.
• Contributing to technical documentation and define documentation standards.

Basic Qualifications

• Experience in leading the delivery of IT projects with external customers or equivalent.
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects.
• Experience working as a Scrum Master or Product Owner across multiple cross‑functional teams.

Preferred Qualifications

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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