Engagement Manager - Strategy3

Ipsos; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Engagement Manager to lead client engagements and deliver exceptional experiences. This role requires a unique blend of analytical and creative skills, with a focus on building strong client relationships and managing multiple projects. You will empower your team, embody company values, and contribute to a positive culture. With a hybrid working environment and an attractive rewards package, this opportunity is perfect for someone looking to make a significant impact in a dynamic consultancy environment. Join a forward-thinking organization that values diversity and innovation, and help shape the future of research and insights.

Benefits

25 days annual leave

Pension scheme

Private healthcare for senior roles

Flexible benefits

Learning & Development opportunities

Qualifications

• Track record in delivering corporate, brand, and innovation strategy.
• Outstanding workshop credentials from design to facilitation.

Responsibilities

• Lead client engagements and ensure high-quality deliverables.
• Build strong relationships with key clients and manage project teams.

Skills

Project Management

Analytical Skills

Creative Problem Solving

Interpersonal Skills

Leadership

Business Acumen

Education

Bachelor's degree in relevant field

Professional consulting experience

Job description

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Job Description

Role overview

As Engagement Manager you will play a key role in leading engagements across our practice areas, ensuring that the quality of deliverables and client experience are second-to-none. Your impact will be felt across three areas:

1. The work - you will be the day-to-day lead for client work, ensuring that what we deliver to clients is game-changing.
2. The team - you will be a committed and caring leader, ensuring teams are empowered to be brilliant.
3. The culture - you will be a role model of Ipsos values, bringing positivity, warmth and inspiration to the team.

What will I be doing?

You will be the lead for one of our anchor client / growth sector squads. You will be the go-to for what comes in from and what goes out to clients. For briefs, you will bring together the best minds in the business to answer client challenges. For delivery, you will be the day-to-day lead for projects, providing clarity and direction to team members and ensuring the client has a stand-out experience from start to finish.

As part of the leadership team you will have input into how we run the business - everything from which clients we go after to which food option we choose for our monthly Lunch and Learns!

Strategy3 is a key pillar of Ipsos' future growth and we expect every one of our team to exemplify what it means to be collaborative, consultative, and courageous, not only ourselves, but to Ipsos and to our clients.

Day-to-day you can expect to be:

Winning and delivering work

• With the support of one of our Associate Partners, you will be building relationships with key clients - positioning yourself as a trusted partner for strategic projects
• Leading teams on proposals and pitches, bringing fresh thinking that ensures a distinctive perspective on the challenge
• Demonstrating your stand-out skills as a project manager ensuring your projects run to time and deliver stand-out content and client experience
• Directing and working with the cross-Ipsos project team on client deliverables, ensuring the highest quality and actionability
• Delivering excellence for clients and commercial success for Strategy3 will rely on your ability to establish and grow strong relationships across the full breadth of Ipsos

Building our reputation

• Supporting our marketing lead by contributing to thought leadership, white papers and social media content as well as planning and attending events
• Developing case studies and submissions for industry and intercompany awards

Coaching and developing team

• Managing team members across projects ensuring, spotting and dealing with challenges before they arise and working closely with the operations team to manage resourcing
• Setting clear expectations and providing regular and timely feedback to colleagues throughout the life of projects to support continuous learning and improvement.

Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

What do I need to bring with me?

The ideal candidate will bring a unique blend of both analytical and creative skills to bear on our client's problems, our internal relationships across the Ipsos organisation and our changing industry.

Specifically, we'll be looking for:

• Solid professional and consulting experience, with track record in delivering corporate, brand and innovation strategy
• Strong project management skills and the ability to juggle multiple projects
• Outstanding workshop credentials from design to facilitation
• Demonstrated leadership skills
• Strong business acumen and critical thinking
• Entrepreneurial scrappiness and ambition
• Impeccable interpersonal and communication skills, written and verbal
• Critically important is the ability to successfully navigate organisations, find the right leverage points and build relationships.

What is in it for me?

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.

We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!

About the Team

Strategy3 is a leading brand, strategy and marketing consultancy, founded and run on the premise that marketing and business are intertwined, and critically, rooted in customer centricity. S3's multi-disciplinary team of brand strategists, researchers, management consultants, ad executives, and even a few attorneys and accountants, work together to answer complex business questions.