Engagement Manager, Professional Services, UK NatSec, WWPS

Amazon Web Services (AWS); Manchester; On-site; GBP 70,000 - 110,000; Full time

Job summary

AWS ProServe is seeking a skilled Engagement Manager to lead delivery of complex cloud solution projects in the UK, bridging business requirements with technical outcomes and ensuring successful AWS-based implementations for clients. You will guide cross-functional teams and stakeholders, applying AWS frameworks and governance across initiatives.

Eligibility for UK Government Security Clearance is required; the role emphasizes leadership, planning, and risk management within time and budget

Qualifications

• Experience as Scrum Master or Product Owner across multiple cross-functional teams.
• Experience in leading delivery of IT projects with external customers or equivalent.
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects.
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
• Bachelor's degree or equivalent.

Responsibilities

• Leading and managing complex cloud migration and transformation projects/programmes.
• Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters.
• Developing and executing project/programme level planning with agility to adjust strategies as necessary.
• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels.
• Driving key decisions and resolving project/programme level risks and issues.
• Establishing robust governance model, project/programme structure and communication plan.
• Leading multidisciplinary teams of technical specialists.
• Ensuring compliance with security, regulatory and governance requirements.
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and map them to business outcomes.

Skills

Scrum Master

Product Owner

Engagement management

Education

Bachelor's degree

Tools

Jira

Rally

VersionOne

Taiga

Job description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)

Key job responsibilities

• Leading and managing complex cloud migration and transformation projects/programmes
• Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters
• Developing and executing project/programme level planning with the agility to adjust strategies as necessary to meet evolving business objectives
• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels
• Driving key decisions and resolving project/programme level risks and issues
• Establishing robust governance model, project/programme structure and communication plan
• Leading a multidisciplinary teams of technical specialists
• Ensuring compliance with security, regulatory and governance requirements
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
• Experience in leading the delivery of IT projects with external customers or equivalent
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
• Bachelor's degree or equivalent

Preferred Qualifications

• project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
• AWS certification
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

AWS EMEA SARL (UK Branch)

Job ID: A10596361