Engagement Manager

United States Digital Space LLC; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Equity

Hybrid work

Medical benefits

Job summary

United States Digital Space LLC is seeking an Engagement Manager in London to guide clients through adopting AI in hiring workflows and to act as a bridge across Customers, Product, and Sales. You will shape strategies with senior leaders, drive value, and help clients scale AI-powered processes.

You’ll work in a hybrid London office, collaborating with a team delivering high-impact consulting to world-class customers and growing our presence in the AI hiring space.

Qualifications

• 4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
• Proven ability to engage across levels, including executives and operators.
• Strong analytical and strategic thinker; data-driven decisions.

Responsibilities

• Build trusted, strategic partnerships with senior stakeholders to drive AI-enabled outcomes.
• Guide organizations through change management, onboarding, adoption, and expansion.
• Drive revenue by maximizing retention and enabling expansion with Sales.
• Synthesize insights to shape Engagement methodology and influence product/sales strategy.
• Serve as an AI thought partner, run workshops, and share best practices.

Skills

Consulting

Customer-facing

Strategy

Analytical thinking

Change management

Executive communication

Job description

the company is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, affirm, Deel, ElevenLabs, and Airtable.

Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times.

It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.

How we work

We operate with one core principle: velocity. In practice, this means we:

• Optimize everything we do around accelerating rate of learning.
• Do truly great work.
• Communicate openly and directly, and with full context.
• Maintaining a hard-earned reputation for craft and quality.

The role

The Engagement team partners with forward-thinking customers to transform how they hire. This isn’t customer support - it’s strategic engagement. You’ll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value.

As Engagement Manager, you’ll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights.

Key ownership areas

• Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI.
• Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.
• Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.
• Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.
• Serve as an AI thought partner: running workshops, sharing best practices, and elevating the company’s role as a category leader.
• Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.

What you bring

• 4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
• Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators.
• Strong analytical and strategic thinker; comfortable making data-driven decisions.
• Skilled in change management and guiding customers through transformation.
• A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop.
• Entrepreneurial, adaptable, and energized by experimentation.
• Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed.
• We operate a hybrid 3-day a week policy out of our London office - situated right next to Spitalfields (perfect as your lunch is always on us)

What we offer

• Supreme rate-of-learning as we re-orient how the world works with AI.
• High compensation, through cash and equity.
• All the benefits you’d expect and more.

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