Engagement Manager

Ann Pettengell; Cambridge, Cambridgeshire and Peterborough; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A dynamic employment agency in Cambridge seeks an Engagement Manager to foster relationships with Group leaders globally, supporting their growth in climate governance. This full-time position includes building community connections, managing stakeholder interactions, and facilitating knowledge exchange across an international network. Candidates should have a relevant degree and at least 3 years of experience in community management or partnerships. The role offers a mix of office and remote work.

Qualifications

• Minimum of 3 years of experience in stakeholder engagement, partnerships, or business development.
• Proven experience managing an international community or group.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as the main point of contact for Group Leads.
• Support the development of each group within a portfolio.
• Assist in the delivery of a project to implement a self-assessment mechanism.

Skills

Stakeholder engagement

Project management

Excellent communication skills

Event coordination

Interpersonal skills

Education

Bachelor's degree or equivalent

Tools

Zoom

Teams

Membership databases/CRM

Project management software

Job description

Overview

Please get in touch if you would like to discuss this role

We are seeking a dynamic and driven Engagement Manager, to work with our mission focussed client, dedicated to promoting sustainable corporate governance through a global network of membership groups. Success in this role would entail building strong, trusted relationships with Group leaders across an international portfolio, supporting their growth and maturity as credible voices in climate governance. A successful Engagement Manager will proactively facilitate knowledge sharing across the network, ensuring timely and effective communication between members and the Executive Team, and contribute to scalable systems for measuring impact, working effectively across the organisation to do so. You will be a skilled collaborator, adept at managing multiple priorities, supporting events and cross-team initiatives, and helping members thrive as part of a growing, globally connected community working to advance the climate agenda in boardrooms worldwide.

This position will be a permanent contract, to start before or by January 2026. This is a full-time role working 37.5 hours a week, with a blend of office and home working, as agreed in advance. The role-holder will occasionally need to attend online meetings outside normal office hours, to accommodate different time zones; and to undertake occasional international travel.

Key Duties

• Act as the main point of contact (within a portfolio) for Group Leads, assisting them with queries and signposting further information, as well as supporting them to localise and disseminate key resources from the organisation and its partners
• Support the development of each group within a portfolio and encourage knowledge exchange and building across the whole network, working with the wider Engagement Team
• Build overall understanding of regional group development and priorities, through regular meetings, ensuring Group Leads understand the support offered by the Executive Team
• Support in the communication and monitoring of feedback from Group Leads, including through surveys and informal conversations
• Work with the communications team to ensure effective dissemination of organisation collateral, and to highlight events and successes to the wider community
• Assist in the delivery of a project to implement a scalable self-assessment mechanism covering core competencies and a framework to identify key performance metrics to measure the impact of each group’s efforts
• Work with the Senior Engagement Manager and Events Coordinator to plan, deliver, and manage regular meetings bringing together all groups to share key updates and facilitate peer-learning and knowledge exchange
• Provide ongoing operational support for engagement-related initiatives across the network, collaborating with the Communications, Knowledge and Content teams to do so

Skills and Experience

• Bachelor’s degree or equivalent
• Minimum of 3 years’ professional experience in stakeholder engagement, partnerships, business development or membership/community management
• Proven experience managing an international community or group of stakeholders
• Relationship management and demonstrated facilitation skills for both virtual and in-person meetings or events
• Skilled in project management, managing concurrent workstreams and ensuring timely delivery
• Confident and skilled stakeholder engagement style to work with senior representatives including leadership team, board members, funders, and other key partners
• Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture
• Excellent written and verbal communication skills
• Strong interpersonal skills, to ensure constructive engagement with all stakeholders
• Capable of a range of administrative tasks: scheduling meetings, minute-taking, CRM/database usage
• Listens actively and synthesises discussions into clear, concise points
• Problem-solves and negotiates effectively
• Effective and efficient time manager, prioritises in the face of competing demands, works to short timescales and deadlines
• Works independently without supervision as well as collaboratively as part of a team
• Maintains confidentiality, handling sensitive information with tact and discretion
• Event coordination and management experience
• Understanding of how to support income generation and build a value proposition for non-profit organisations
• Cultural awareness, for working with a range of international stakeholders
• Relevant technology familiarity: collaboration tools such as Zoom, Teams, membership databases/ CRM, project management software
• Has an understanding or interest in the international climate change agenda and corporate climate action

To apply for the role of Engagement Manager, please send a covering letter together with a copy of your CV in MS Word.

Ann Pettengell Ltd is acting as an Employment Agency for this vacancy.