Engagement Consultant

lloyds banking group; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A major financial services company in the UK seeks a candidate to support member engagement strategies, deliver engaging pension presentations, and create innovative materials reflecting changes in the UK pension landscape. The ideal individual will possess strong presentation and communication skills, a good understanding of pension regulations, and the ability to work collaboratively within a diverse and inclusive team environment. This role provides opportunities for professional development and a comprehensive benefits package.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares!

Adaptable lifestyle benefits, such as discounted shopping

28 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Strong understanding of the UK pension landscape and regulatory environment.
• Confidence in promoting team on key social channels.
• Ability to gather and apply feedback to improve content.

Responsibilities

• Support the member engagement strategy and improve understanding of workplace pensions.
• Deliver engaging pension presentations to members and partners.
• Create innovative collateral reflecting changes in the UK pension landscape.
• Gather and apply feedback from advisers and members to enhance presentation content.

Skills

Presentation and public speaking skills

PowerPoint skills

Written and verbal communication skills

Stakeholder engagement and relationship building skills

Ability to simplify complex pension topics

Familiarity with digital tools

Education

Professional qualifications in UK pensions (in progress or completed)

Job description

Responsibilities and Qualifications

• Support the member engagement strategy, contributing to improving member understanding and participation in workplace pensions, helping to drive better retirement outcomes.
• Deliver engaging pension presentations to workplace members and intermediary partners. Creating and presenting clear, informative sessions that help employees understand their pension options and benefits, tailored to different audiences and client needs.
• Create innovative collateral reflecting changes in the UK pension landscape, bring fresh ideas and develop new materials that respond to frequent legislative and market changes, ensuring content remains relevant and impactful.
• Spot opportunities to deepen relationships, expand services to support onboarding of new clients and growth of existing.
• Gather and apply feedback from advisers, employers and members to refine and enhance presentation content, ensuring it resonates with audiences and meets their needs.
• Maintain a strong understanding of the member engagement proposition and technology and how your role fits into the wider engagement offering.
• Stay informed on market and internal developments, keeping up with industry trends, regulatory updates, and internal changes will be key to ensuring your content remains current and accurate.
• Clearly articulate and position the Scottish Widows proposition externally, ensuring that its value proposition is communicated effectively and consistently., Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
  Excellent presentation and public speaking skills.
• Excellent PowerPoint skills to create content.
• Ability to simplify complex pension topics for diverse audiences.
• Good understanding of the UK pension landscape and regulatory environment with a view to undertaking professional qualifications.
• Strong written and verbal communication skills.
• Stakeholder engagement and relationship building skills.
• Confidence in promoting team on key social channels.
• Ability to gather and apply feedback to improve content and engagement.
• Familiarity with digital tools and resources for member engagement.
  At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes:

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies