Engagement & Communications Lead — Free Travel

West Midlands Metro; Birmingham; On-site; GBP 30,000; Full time

Job summary

A transportation services company in Birmingham seeks a Communications & Engagement Officer. The role involves developing internal communication strategies and engaging with both colleagues and customers. Ideal candidates will have excellent communication skills, a degree or equivalent experience, and the ability to foster positive working relationships. This position offers a full-time permanent contract with a competitive salary and excellent benefits, contributing to making the West Midlands a vibrant transport network.

Benefits

MML Pension

25 days holiday + Bank Holidays

Free tram & NX Bus travel for you and your partner

Qualifications

• Excellent communication skills are essential for engaging colleagues and customers.
• Strong ability to build positive relationships and collaborate effectively.
• Capable of managing multiple priorities independently.

Responsibilities

• Develop and deliver internal communications for colleagues.
• Create engaging content for communication platforms and newsletters.
• Coordinate events for colleague engagement and recognition.

Skills

Excellent written and verbal communication skills

Strong interpersonal skills

Ability to work independently

Attention to detail

Collaborative mindset

Education

Degree-level education or equivalent experience

Job description

A transportation services company in Birmingham seeks a Communications & Engagement Officer. The role involves developing internal communication strategies and engaging with both colleagues and customers. Ideal candidates will have excellent communication skills, a degree or equivalent experience, and the ability to foster positive working relationships. This position offers a full-time permanent contract with a competitive salary and excellent benefits, contributing to making the West Midlands a vibrant transport network.