Energy & Financial Wellbeing Adviser

Scvo; Glasgow; On-site; GBP 23,000 - 32,000; Full time

Job summary

Money Matters is seeking an experienced Energy & Financial Wellbeing Adviser to deliver holistic support in energy and money advice across welfare rights, budgeting and income maximisation. You will work with clients to access grants, discounts and energy assistance schemes while handling a caseload and maintaining records.

Strong knowledge of Universal Credit and social security benefits, excellent communication and a compassionate, person-centred approach are essential.

Qualifications

• Experience providing welfare rights, money advice, debt advice or related advisory services.
• Good knowledge of Universal Credit and other social security benefits.
• Experience supporting clients with income maximisation and benefit applications.
• Strong communication and interpersonal skills.
• Excellent organisational and case management skills.
• Person-centred and compassionate approach.
• Good IT and digital skills.

Responsibilities

• Manage your own caseload and maintain accurate records.
• Collaborate with partner organisations to achieve positive outcomes for clients.
• Provide holistic support across energy advice, welfare rights and money advice.
• Access grants, discounts and energy assistance schemes for clients.
• Help clients maximise income and reduce household costs.

Skills

Welfare rights knowledge

Money advice

Debt advice

Case management

Communication skills

Tools

IT skills

Job description

At Money Matters, we believe everyone deserves financial security, a warm home and access to high-quality advice when they need it most. We're looking for an experienced and motivated Energy & Financial Wellbeing Adviser to join our team and provide holistic support across energy advice, welfare rights and money advice. Every day you'll help people access vital income, reduce household costs, improve financial wellbeing and build more secure futures.

About the Role

• Reduce household energy costs
• Access grants, discounts and energy assistance schemes
• Maximise income through welfare benefits and financial support
• Improve budgeting and financial capability
• Address debt and financial difficulties
• Access the support they are entitled to

You will manage your own caseload, maintain accurate records and work collaboratively with partner organisations to achieve positive outcomes for clients.

We are looking for someone with:

• Experience providing welfare rights, money advice, debt advice or related advice services
• Good knowledge of Universal Credit and other social security benefits
• Experience supporting clients with income maximisation and benefit applications
• Strong communication and interpersonal skills
• Excellent organisational and case management skills
• A person-centred and compassionate approach
• Good IT and digital skills

Experience providing energy advice would be advantageous but is not essential.

A PVG Disclosure is essential for this position.