Endoscopy Booking Clerk

NHS; Wrexham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A regional health organization in Wrexham seeks an enthusiastic administrative staff member for its Endoscopy team. The role requires excellent communication skills, a strong customer service orientation, and Welsh speaking ability at minimum level 3. Competitive salary range of £25,313 to £26,999 per annum, pro-rata. Flexible working options available with a fixed term of 6 months.

Qualifications

• Welsh speaking minimum level 3 is essential.
• Experience working in a hospital environment.
• Experience dealing with the general public.

Responsibilities

• Provide clerical duties alongside nursing staff and doctors.
• Maintain high levels of customer service.
• Handle data capture accurately.

Skills

Interpersonal skills

IT skills

Ability to work in an unpredictable environment

Microsoft Office proficiency

WPAS Patient Administration System

Education

GCSE Maths and English A-C

NVQ Level 3 or equivalent

I.T qualification or experience

ECDL

Job description

The ability to speak Welsh is essential for this post.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

An exciting opportunity has arisen for enthusiastic and highly organised individual's to join our Endoscopy team within the Wrexham Maelor Hospital.

You will work alongside the nursing staff, Doctors, the public, management and staff from internal and external sources through the provision of clerical duties.

High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.

You will have experience in an administrative role preferably worked with the public and be competent in IT in the workplace. Attention to detail and accurate data capture is paramount.

1 x 37.5 hour posts are available. Job share / part time hours will be considered.

Main duties of the job

All employees of the Health Board are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder's working life and to embed the principles into the culture of the organisation.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person Specification

Skills

• Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
• Good keyboard skills for regular use of computer systems/I.T skills
• Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.
• Competent in the use of Microsoft Office similar PAS system.
• Competent in the use of WPAS Patient Administration System

Other

• Welsh Speaking minimum level 3

Qualifictaions

• GCSE Maths and English A-C
• NVQ Level 3 or equivalent knowledge and experience
• I.T qualification or proven experience using Microsoft office packages
• ECDL

Experience

• Experience of working in a hospital
• Experience of dealing with the general public
• Ability to work as part of team.
• Experience of working directly with Clinical Staff
• Previous waiting list management
• Hospital based clerical experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time,Part-time,Job share,Flexible working