Endoscopy Administration Assistant

The Shrewsbury and Telford Hospital NHS Trust; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A regional healthcare organization in Greater London is seeking an enthusiastic endoscopy administrative assistant to provide excellent administrative support in the endoscopy department. Responsibilities include managing bookings, ensuring medical notes availability, and providing reception cover. Candidates should possess strong administrative and organizational skills, along with proficiency in Microsoft Office. This role is ideal for individuals looking to contribute to patient care in a dynamic healthcare environment.

Qualifications

• Experience in administrative roles is beneficial.
• Proficiency in Microsoft Office applications is essential.
• Understanding of data protection and confidentiality is a must.

Responsibilities

• Provide administrative support in the endoscopy department.
• Manage outpatient and inpatient endoscopy appointments.
• Respond to enquiries from patients and staff.
• Ensure medical notes are requested in advance.

Skills

Administrative experience

Organisational skills

Communication skills

Flexibility

Time management

Teamwork

Tools

Microsoft Office

Job description

Job Overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application. This busy specialty is seeking an enthusiastic, motivated person who can offer excellent administrative support to assist in the smooth running of the endoscopy department. The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office and reception area. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the department in a timely and accurate manner. Administrative experience would be beneficial. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.

Main duties of the job

The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality booking and scheduling service for the Endoscopy Unit. The Booking and Scheduling office manage Outpatient and Inpatient Endoscopy appointments across The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will have specific areas of responsibility, including providing face to face reception cover and ensuring all medical notes are requested in advance for procedures taking place, as well as dealing with and responding to enquiries from patients and staff.

Working for your organisation

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.