End User Compute Architect

Ulster University; Belfast; Hybrid; GBP 39,000 - 48,000; Full time

Job summary

A leading national university in Northern Ireland is seeking an End User Compute Architect to enhance service provision through innovative deployment methodologies. The role involves significant autonomy in managing MDM technologies, and candidates should have experience in OS deployment automation and cloud technologies. The position offers a hybrid working environment and emphasizes commitment to gender equality and family-friendly policies.

Benefits

Flexible working

Employee benefits include family-friendly initiatives

Qualifications

• Degree or postgraduate qualification in an Information Technology or Computer Science-related discipline.
• Experience in creating automated processes for OS deployments and software distribution.
• Demonstrable experience in at least three specified technical areas.

Responsibilities

• Lead the implementation, development, and management of deployment methodologies.
• Provide technical design and architecture expertise for MDM devices.
• Promote and adopt emerging technologies in the university's tech landscape.

Skills

Automated processes for OS deployments

Cloud Mobile Device Management technologies

MECM configuration

Endpoint protection platforms management

PowerShell scripting

Education

Degree or postgraduate qualification in IT or Computer Science

Tools

Endpoint Manager

Jamf Pro

MECM

Job description

Role: End User Compute Architect
Department: Digital Services
Grade: 7 ( 39,975 - 47,416)
Responsible to: End User Compute Manager
Campus: Any (Belfast, Coleraine, Derry Londonderry) (Hybrid)
Reference: (phone number removed)
(Full-Time, Permanent)

ABOUT US

We are a university with a national and international reputation for excellence, innovation, and regional engagement, making a major contribution to the economic, social, and cultural development of Northern Ireland.
Our core business activities are teaching and learning, widening access to education, research and innovation, and technology and knowledge transfer.

THE ROLE

The postholder will be responsible for leading the implementation, development, and management of new deployment methodologies and technologies that will enhance end user compute service provision, capabilities, and support mechanisms. They will be a technical specialist in cloud MDM/MAM technologies and provide technical design and architecture expertise relating to the management of the university's MDM devices. The postholder will work with significant autonomy and responsibility for the promotion and adoption of emerging technologies. Specific technical areas of responsibility will be assigned in which you are required to play a key technical specialist role. This will include providing technical support to incident and problem resolution as required, and the development, testing, and transition into operational use of enabling technologies and corresponding supported platforms.

ABOUT YOU

• Degree or postgraduate qualification in an Information Technology or Computer Science-related discipline or demonstrate an appropriate level and range of professional experience.
• Experience in the creation of automated processes to assist with OS deployments, patch management, software distribution and policy configurations in a networked desktop environment and/or mobile deployment.
• Demonstrable experience in at least three of the following areas: Cloud Mobile Device Management technologies (e.g. Endpoint Manager or Jamf Pro); MECM configuration, including image deployment, application packaging, and patch management; delivery of Desktop as a Service and/or VDI solutions incorporating modern cloud approaches, tools, and techniques; management of endpoint protection platforms, including anti-virus, anti-malware, and next-generation detection tools; and scripting experience, preferably PowerShell.
• Experience of end user compute service design, testing, operational delivery, and service monitoring.

Please find our employee benefits on our website.
Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family-friendly working environment, including flexible working.
The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.