End-to-End Credit Controller — Customer Accounts

Brellis Recruitment; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading organisation in Leamington Spa is seeking a Credit Control Specialist to manage customer accounts and handle payment queries. In this pivotal role, you will oversee a portfolio from onboarding to debt recovery, ensuring high service standards. Candidates should have experience in customer service, excellent communication skills, and familiarity with SAP or Salesforce. This position offers a salary between GBP27,000 and GBP29,500 with specific shift patterns, including occasional weekend work.

Qualifications

• Previous experience in customer service, account management, payment processing, or debt collection.
• Confident communicator with excellent interpersonal skills.
• Resilient, proactive, and target-driven.

Responsibilities

• Manage a portfolio of customer accounts from setup through to debt recovery.
• Resolve customer queries with professionalism.
• Collaborate with the collections team on debt handovers.

Skills

Customer service

Payment processing

Debt collection

Communication

Organisational skills

Team collaboration

Tools

SAP

Salesforce

Job description

A leading organisation in Leamington Spa is seeking a Credit Control Specialist to manage customer accounts and handle payment queries. In this pivotal role, you will oversee a portfolio from onboarding to debt recovery, ensuring high service standards. Candidates should have experience in customer service, excellent communication skills, and familiarity with SAP or Salesforce. This position offers a salary between GBP27,000 and GBP29,500 with specific shift patterns, including occasional weekend work.