End-to-End Claims Administrator: Client Care & Process

Exchange Street Executive Search; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Stockport is seeking a dedicated Claims Administrator to manage the end-to-end process of claims administration. The role requires exceptional organisational skills, a problem-solving mindset, and the ability to maintain customer satisfaction. The company offers a competitive salary and a supportive working environment, along with opportunities for personal and professional development.

Benefits

Competitive salary based on experience

Comprehensive onboarding and induction programme

Continual personal and professional development opportunities

Supportive working environment

Qualifications

• Proven track record of excellence as a Claims Administrator.
• Ability to handle challenges efficiently under tight deadlines.
• Confident and enthusiastic individual with strong communication skills.

Responsibilities

• Manage the entire process of claims administration.
• Maintain accurate records of customer interactions.
• Prepare and send job confirmations and invoices.
• Track job progress and follow up with the team.
• Resolve queries and complaints effectively.

Skills

Organisational skills

Attention to detail

Customer satisfaction

Problem-solving mindset

Written and verbal communication

Job description

A leading recruitment agency in Stockport is seeking a dedicated Claims Administrator to manage the end-to-end process of claims administration. The role requires exceptional organisational skills, a problem-solving mindset, and the ability to maintain customer satisfaction. The company offers a competitive salary and a supportive working environment, along with opportunities for personal and professional development.