Enablement Coach

Out There - Supporting Families of Prisoners; Greater Manchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Out There - Supporting Families of Prisoners is recruiting a Wellbeing Support Worker to work with people on probation in Greater Manchester. You will deliver one-to-one and group coaching, develop pathways to services, and support rehabilitation and better outcomes within GM IRS.

You will collaborate with external organisations, maintain records, and operate within safeguarding and health and safety policies, with a fixed-term contract to September 2027.

Qualifications

• Experience of working with people with a history of offending or barriers to rehabilitation
• Experience of client management and keeping up to date records
• Experience of working with individuals (1-2-1) and groups of people in different settings to help them achieve their goals
• Experience of working with a range of agencies and organisations to develop effective working relationships

Responsibilities

• Engage people on probation to support their wellbeing and wellbeing priorities
• Engage and reconnect with service users who have dropped out of treatment
• Use a range of evidence-based tools and techniques for motivating clients
• Support individuals by helping to meet their needs through collaboration with other organisations and community services
• Work with groups of clients to help them rehabilitate and support behaviour change
• Use the service’s computerised client management system to record and review service users' records and monitoring information
• Develop effective relationships with external organisations and agencies reflecting local diversity
• Commit to helping individuals develop their rehabilitation through peer support, family relationships, mutual aid and volunteering
• Maintain knowledge of barriers to rehabilitation and contribute towards continued learning
• Ensure quality standards are adhered to and audits are passed
• Ensure all statutory responsibilities are followed and reported as required
• Conduct a mapping exercise to identify existing support groups for at-risk groups in the borough
• Use feedback to enhance individual and service development
• Assist case managers to reach out to troubled families and consider safeguarding of adults and children
• Work in compliance with Lone Working policy
• Escalate concerns to appropriate authorities when service users disengage and risks increase
• Utilise pathways to facilitate timely access to clinical psychology services
• Reach and engage service users through understandable language and behaviour

Job description

e manager

NJC fixed point 17

35 hours per week

25 days per annum (rising to 30 days after 5 years)

Main base

Trafford (Service covers Wigan, Tameside and Trafford)

Contract

Fixed term until September 2027

Level of DBS check

Security Vetting - Enhanced Level 1 (HMPPS)

Main Aims of the Post

To provide Wellbeing support for people on probation as part of the Greater Manchester Rehabilitation Services (GM IRS).To provide one-to-one and group coaching for people on probation in the locality, working with people that may have multiple and complex barriers to overcome them, supporting reduction in reoffending.

To develop pathways into the service and outward to local providers to specifically support the rehabilitation of this client group, including but not limited at:

• De-escalation of complex needs, including risk management and support to understand and maintain licence conditions;
• Access to a flexible and tailored curriculum of mental health groups and peer support e.g., anger, emotional regulation, dealing with trauma and abuse;
• Positive relationships with families, communities, and peers;
• Wellbeing and healthy lifestyles;
• Access to substance misuse, employment, mental health and housing support; or support to engage with providers of these services.

Main Duties of the Post

1.To engage people that are on probation to support their wellbeing and Wellbeing priorities.

2.To engage and reconnect with service users that have dropped out of treatment.

3.To use a range of evidence-based tools and techniques for motivating clients.

4.To support individuals by helping to best meet their needs through collaboration with other organisations and community service providers

5.To work with groups of clients to help them rehabilitate and support behaviour change

6.To use the service’s computerised client management system to record and review service user’s records and any other required monitoring information.

7.To develop effective relationships with a range of external organisations and agencies, which reflect the diversity of the places we operate in.

8.To be committed to helping individuals develop their rehabilitation through peer support, family relationships, mutual aid and volunteering.

9.To maintain a good knowledge of the barriers that prevent rehabilitation and contribute towards continued learning

10. To ensure quality standards are adhered to and met and that audits are passed.

11. To ensure all statutory responsibilities are followed and reported as required.

12. To conduct a mapping exercise to identify existing support groups working with ‘at risk’ groups in the borough

13. To use feedback in all forms to enhance individual and service development

14. To assist case managers to reach out to troubled families and to consider the safeguarding of both adults and children.

15. To work in compliance with The Big Life group Lone Working policy.

16. To escape concerns to appropriate authorities (e.g. local authority, probation service, police) when service users have disengaged and increased risks are identified.

17. To utilise pathways which facilitate timely access to clinical psychology services within the treatment service where indicated.

18. To reach and engage with service users through understandable and meaningful language and behaviour.

General Work-Related Expectations

Please note : this post is advertised & employed by Out There, but is

operationally seconded to the Big Life Group as part of a partnership.

1.To work within the Out There and Big Life group’s values, ethos and vision

2.To contribute to the development of Out There and the Big Life group

3.To work in accordance with all policies and procedures of Out There and the Big Life group, particularly (but not exclusively) Health and Safety; Information Governance and Safeguarding

4.To commit to own personal development and attend training or development activities as required

5.To work in accordance with all relevant legislation

6.To undergo regular supervision and an annual appraisal

7.To undertake any other duties as required, and as appropriate to the post

Person Specification:

The successful candidate must be able to demonstrate that they meet all of the following points below.

Method of Assessment Key:A = Application form; I = Interview; T= Test

1.Experience

a.Experience of working with people with a history of offending or people that have multiple barriers to achieving rehabilitation

A/I

b.Experience of client management and keeping up to date records using a database

A/I

c.Experience of working with individuals (1-2-1) and groups of people in different settings to help them achieve their goals

A/I

d.Experience of working with a range of agencies and organisations to develop effective working relationships

A/I

2.Skills

a.Ability to use (or learn to use) a database

A/I

b.Ability to assist clients to help them define and achieve their goals and aspirations

A/I

c.Ability to manage a varied and complex workload effectively

A/I

d.Ability to work well across a range of different subject areas such as housing, mental health, education and debt management

A/I

e.Ability to work with staff from a range of agencies and organisations to better integrate services for clients

A/I

f.Ability to lead small groups of people in beneficial activities

A/I

3.Knowledge

a.Knowledge of the barriers and issues facing people with an offending history

A/I

b.Knowledge of the local area your service is based in (community groups, services available as well as local demographics)

A/I

c.A knowledge of the culture of personal and community recovery in the field of offending

A/I

4. Education – qualifications required for this post

None

5. Personal

a.Positive and outlook and a ‘can do’ attitude

A/I

b.Personal resilience and flexible attitude in the face of difficulties

A/I

c.Commitment to working towards the Big Life group’s ethos and values, including having a non-judgemental approach

A/I

d.Commitment to personal development and willingness to regularly update skills and experience

A/I