Employment Specialist

Trigon Recruitment Ltd; Sutton-in-Ashfield; On-site; GBP 28,000 - 34,000; Full time

Job summary

Trigon Recruitment Ltd is seeking an Employment Specialist for a community-based role in Ashfield. You will provide tailored, one-to-one in-work support to people with health conditions, disabilities or barriers, helping them sustain and progress in employment and build practical career plans.

You will develop strong employer partnerships across the Ashfield area, advocate for inclusive practices, coordinate support with local services, and maintain accurate records while meeting targets.

Qualifications

• Excellent communication and interpersonal skills.
• Compassionate, person-centred approach.
• Strong coaching and motivation ability.
• Ability to manage a diverse caseload and prioritise.
• Proactive and solution-focused mindset.
• Strong organisational and administrative skills.
• Ability to work independently in a community setting.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Provide ongoing one-to-one support to individuals in employment and help overcome workplace challenges.
• Develop personalised action plans focused on retention, wellbeing, and progression.
• Monitor progress and adapt support to changing needs.
• Develop and maintain strong relationships with employers across the Ashfield area.
• Promote inclusive employment practices and workplace adjustments where appropriate.
• Coordinate with employers to support positive employment outcomes.
• Advocate for individuals and ensure access to support and resources.
• Help customers identify training and career progression opportunities.
• Identify barriers to sustained employment and intervene proactively.
• Signpost to appropriate specialist services and coordinate with stakeholders.
• Maintain accurate, timely, compliant records and manage caseload to meet targets.
• Contribute to service improvement and best practice.

Skills

Excellent communication

Interpersonal skills

Coaching

Relationship-building

Caseload management

Proactive problem-solving

Organisational skills

Independent work in community-based,

Driving licence

Job description

Connect to Work Employment Specialist

Location: Ashfield (Community-Based Role) Salary: £31,000 per annum + travel expenses (beyond base location)

Contract: Full-time, permanent

About the Opportunity

We are seeking a passionate and proactive Employment Specialist to help individuals with health conditions, disabilities, or other barriers sustain and progress in employment. This is a rewarding, community-based role where you'll work directly with employees and employers, providing tailored support that enables people to thrive in the workplace, develop their careers, and achieve long-term employment success. As an Employment Specialist on the Connect to Work contract, you'll combine coaching, employer engagement, advocacy, and problem-solving skills to create positive outcomes for both individuals and businesses.

Key Responsibilities Deliver Individualised In-Work Support

• Provide ongoing one-to-one support to individuals in employment, helping them overcome workplace challenges and achieve their career goals.
• Develop personalised action plans focused on job retention, wellbeing, confidence, and progression.
• Monitor progress and adapt support to meet changing needs.

Build Strong Employer Partnerships

• Develop and maintain effective relationships with employers across the Ashfield area.
• Promote inclusive employment practices and workplace adjustments where appropriate.
• Work collaboratively with employers to support positive employment outcomes.

Advocate and Enable Success

• Act as a trusted advocate for individuals, ensuring they have access to the support and resources needed to succeed.
• Empower customers to build resilience, confidence, and independence in the workplace.
• Support individuals to identify training, development, and career progression opportunities.

Problem-Solve and Coordinate Support

• Identify potential barriers to sustained employment and intervene proactively.
• Signpost and refer individuals to appropriate specialist services where required.
• Work closely with internal and external stakeholders to coordinate effective support solutions.

Maintain Quality and Performance

• Keep accurate, timely, and compliant records of all customer interactions and outcomes.
• Manage a varied caseload effectively while meeting service targets and quality standards.
• Contribute to continuous service improvement and best practice.

About You

We're looking for someone who is motivated by helping others achieve their potential and who can build trust quickly with both individuals and employers. As an Employment Specialist, you will have:

• Excellent communication and interpersonal skills.
• A compassionate, person-centred approach.
• Strong coaching, motivational, and relationship-building abilities.
• The ability to manage a diverse caseload and prioritise effectively.
• A proactive and solution-focused mindset.
• Strong organisational and administrative skills.
• The ability to work independently across a community-based setting.
• A full UK driving licence and access to your own vehicle.

Desirable Experience

• Experience within employability, supported employment, welfare-to-work, careers guidance, or vocational rehabilitation.
• Knowledge of workplace wellbeing, disability inclusion, or reasonable adjustments.
• Understanding of benefits, health-related employment support, or vocational services.
• Experience supporting individuals with mental health conditions, disabilities, or complex barriers to employment.
• Experience of employer engagement and partnership working.