Employment Specialist

Ingeus UK; Harrogate; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

EAP Support programme

Private medical insurance

Life assurance

Community Giving (volunteering)

Eyecare vouchers

Cycle to Work scheme

Travel season ticket loan

Long service awards

Salary Finance

Job summary

Ingeus is seeking an Employment Specialist in Harrogate to work on a fixed-site role with regular travel across North Yorkshire. You will support service users, assess needs, and build links with employers to create inclusive job opportunities.

The role is target-driven and requires proactive networking, empathy, and knowledge of welfare-to-work initiatives. Salary is £31,000 per annum, with a Monday–Friday pattern.

Qualifications

• Experience in employment services or welfare-to-work initiatives.
• Ability to engage with diverse service users and employers.
• Understanding of local employment support networks.

Responsibilities

• Conduct client assessments and provide tailored employment support.
• Develop partnerships with local organisations and employers.
• Manage a small caseload of participants returning to work.
• Engage employers to create sustainable job opportunities.
• Deliver disability awareness to employers to foster inclusive workplaces.

Skills

Client assessment

Employer engagement

Networking

Emotional intelligence

Welfare-to-work knowledge

Problem solving

Job description

Employment Specialist
Salary: £31,000 per annum
Location: Covering Harrogate (Fixed Site Worker with regular travel across North Yorkshire)
Working Pattern: Monday to Friday 9am - 5pm

Our Employment Specialists work shoulder to shoulder with our service users, prioritising an individual’s potential and working with employers to foster inclusive workplaces where everyone can succeed.

This is a target driven role where your ability to engage, motivate and connect with potential employers as well as service users will be vital!

What You’ll Be Doing:

• Client Assessment: Taking a hands-on, proactive and flexible approach to support individuals with complex challenges to secure and retain sustainable employment.
• Build a supportive culture: Build strong partnerships with local support organisations and co-locating to provide seamless support, (local government, NHS integrated care systems, voluntary and community organisations).
• Managing a small caseload of motivated participants who have been out of work or never worked due to disability or long-term health conditions, providing comprehensive tailored one-to-one employment support
• Employer Engagement: Establishing and maintaining strong employer relationships to create job opportunities that align with individual strengths and aspirations.
• Innovate and inspire: Delivering disability awareness to employers, helping them create inclusive, supportive workplace

What You’ll Bring:

• A proactive mindset with the ability to adapt to change and think on your feet.
• Strong emotional intelligence, capable of handling sensitive conversations with empathy and professionalism
• A solid understanding of employment services, welfare-to-work initiatives, and the challenges faced by individuals returning to work.
• Confidence in networking, relationship-building, and engaging with employers and community organisations.

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Qualifications

Desirable but Not Essential:

• Knowledge and experience of the IPS/ SEQF models and principles
• Experience supporting individuals with complex needs, including disabilities or long-term health conditions.
• A background in community outreach, stakeholder engagement, or employment services.

Additional Information

At Ingeus, we've spent time listening to our employees to build our benefits package;

• 25 days of annual leaveplus bank holidays, with the option to trade for additional leave.
• EAPSupport programmeavailable 24/7, including 6 free counselling sessions.
• Private medical insuranceandlife assurance.
• Up to2 days of Community Giving (volunteering)each year to support a cause that matters to you.
• Eyecarevouchersto help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work schemeandtravel season ticket loan.
• Long service awardsto celebrate your commitment.
• Salary Financeoffering financial education and advice.
• The opportunity to purchase extra benefits likecritical illness coveranddental insurance.

We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else, we're here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us [e-mail] to discuss how we can support you.

Please note, if we receive a high volume of applications, the role may be closed early.