Employment Adivser

Reed Talent Solutions; Newbury; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Reed in Partnership is seeking an Employment Adviser in Newbury to support long-term unemployed jobseekers through personalised, one-to-one guidance. You will craft tailored action plans, assist with CVs and interview prep, and help participants progress into employment.

You will collaborate with local employers, signpost to relevant services, and actively promote the Restart Scheme within the community. This role requires coaching experience, customer-facing skills, and willingness to travel

Formación

• Coaching/mentoring experience or involvement in mentoring activities.
• Experience in customer-facing environments (e.g., hospitality, retail, services).
• Willingness to travel locally to meet customers and employers.

Responsabilidades

• Taking ownership by supporting a caseload of long-term unemployed jobseekers and creating tailored action plans.
• Providing one-to-one guidance including CV writing, interview preparation, and skills development.
• Meeting and exceeding performance targets and KPIs.
• Collaborating with participants to build confidence and sustain employment.
• Engaging with local employers to identify job opportunities.
• Signposting participants to internal/external stakeholders to address barriers (health, housing, finances).
• Promoting the Restart Scheme within the community and highlighting its benefits.

Conocimientos

Coaching/Mentoring

Persuasion/Influencing

Customer facing

Educación

2 A-Levels or Level 3 Diploma

GCSE English Language (Grade B)

Descripción del empleo

Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include:

Taking Ownership

Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment.

Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development.

Meeting and exceeding performance targets and Key Performance Indicators (KPIs).

Working Together

Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.

Engaging with local employers to identify job opportunities.

Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.

Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact.

Being Fair, Open, and Honest

Providing inclusive support and advice to people from all backgrounds.

To be successful in this role, we are looking for someone with:

Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)Experience of working in a fast paced, performance target driven environment.Willingness to travel locally (e.g. to meet customers/employers).A minimum of 2 A-Levels or an equivalent Level 3 Diploma.GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Desirable Criteria:

Fluency in more than one language