Employer Engagement and Recruitment Advisor

Kirklees College; Huddersfield; On-site; GBP 34,000 - 52,000; Full time

Job summary

Kirklees College in Huddersfield is seeking a proactive professional to drive business development, manage key relationships and deliver recruitment services for apprenticeships and commercial activity.

The role focuses on proactive account management, candidate sourcing, interviewing support and effective stakeholder engagement to support curriculum planning and employer engagement.

Responsibilities

• Proactively generate and nurture key accounts to meet targets and KPI; build rapport and trust.
• Manage a professional recruitment service: create vacancies, source, screen, shortlist, coordinate interviews, provide feedback, onboarding.
• Deliver outstanding customer service by guiding stakeholders, resolving concerns, and achieving mutually beneficial outcomes.

Job description

The post holder will contribute to the successful performance of the Business Development function to deliver growth and achieve recruitment targets by effectively managing key relationships. You will work closely with internal and external stakeholders to maximise opportunities and provide outstanding customer service. Focusing mainly on apprenticeships and commercial activities with an active contribution to related projects across the wider team and directorate as and when required. In your role, you will be accountable for:

• Proactively generating and nurturing key accounts in line with targets and Key Performance Indicators to meet and exceed customer expectations, establish rapport and build trust by understanding vision, values and strategy, maximise potential income and work consultatively to inform team and curriculum planning.
• Effectively managing a professional and comprehensive recruitment service in collaboration with employers by creating and advertising vacancies, sourcing, screening and shortlisting candidates, helping coordinate interviews, providing feedback and supporting onboarding.
• Providing outstanding internal and external customer service by utilising informed information and guidance, adopting an optimistic and professional attitude, listening to concerns, negotiating to find mutually agreeable outcomes, escalating and involving others to resolve conflict where necessary.
• Building and maintaining internal relationships with curriculum (including as Designated Centre Contact), marketing, applications, student recruitment, Employer engagement and Placement team, MIS teams and external relationships with employers, partners, schools, parents and local authorities using diplomacy to aid understanding and create beneficial results.
• Utilising ProSuite, Office and other digital systems to store and update employer and learner data, evidence interactions, track and report on pipeline, upholding quality standards to aid transparent and clear communication in the team and wider College.
• Proactively undertaking daily activities with ambition and determination to produce accurate, timely work, prioritising and organising workload, meeting deadlines and driving continuous improvement in service standards.
• Adopting a self-motivated, entrepreneurial outlook to marketing the value and benefit of working with the College, delivery compelling presentations through a range of communication methods including calls, face-to-face and online meetings, email and social media.
• Contributing to team excellence by working flexibly, creatively problem-solving, finding efficiencies, innovating processes, giving and receiving constructive feedback to improve performance and standardising best practice.
• Credibly representing the team and wider directorate at internal and external events including employer visits, employer talks, student talks, open days, enrolment, recruitment fairs, networking events, employer boards and meetings (including on behalf of line manager/team) to enhance our reputation and increase engagement.
• Responding positively to coaching, guidance and instruction, taking ownership for Continued Professional Development by reflecting on and reviewing performance, staying up to date with apprenticeship/training provision and seeking opportunities for growth.