Employee Relations Specialist: Complex Cases & Change Leader

Teleperformance SE; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading customer service provider in the UK is seeking two Employee Relations Specialists for their HRER team. This role involves acting as a key advisor on employee relations matters, offering support in managing complex cases and collaborating on organisational changes. Candidates should have proven experience in employee relations, a strong understanding of UK employment law, and excellent communication skills. Join to shape employee relations at a large scale and make impactful changes.

Benefits

Ongoing mentoring and development opportunities

Chance to influence employee relations delivery

Qualifications

• Proven experience working in an Employee Relations or HR role.
• Strong knowledge of UK employment law including the Equality Act and Employment Rights Act.
• Ability to advise and influence managers at all levels.

Responsibilities

• Act as the first point of contact for managers on employee relations matters.
• Support and manage cases across the full ER spectrum.
• Contribute to organisational change programmes.

Skills

Employee relations expertise

Communication skills

Negotiation skills

Analytical skills

Time management

Education

CIPD qualification (or working towards)

Job description

A leading customer service provider in the UK is seeking two Employee Relations Specialists for their HRER team. This role involves acting as a key advisor on employee relations matters, offering support in managing complex cases and collaborating on organisational changes. Candidates should have proven experience in employee relations, a strong understanding of UK employment law, and excellent communication skills. Join to shape employee relations at a large scale and make impactful changes.